---
schema_version: "1"
id: b598f9178c403284f5e76b7c1a2d6d875db630b6e9ea18189f60a0fe6873537a
title: Network Connections Process Job
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/it_srvcs_discovery_process_network_connections.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.it_srvcs_discovery_process_network_connections.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 2a614ab941796185aec0ee3b5ab723c9705c759465090e6d311f11f4c8505d0a
description: Visualize how network devices connect across Layer 2 and Layer 3 topology. The Network Connections process job links VLANs, switches, routers, end devices, and chassis clusters from discovered neighbor data.
products:
  - Service Cloud
  - Agentforce IT Service
release: "264"
---
# Network Connections Process Job

Visualize how network devices connect across Layer 2 and Layer 3 topology. The Network Connections process job links VLANs, switches, routers, end devices, and chassis clusters from discovered neighbor data.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, and <strong>Unlimited</strong> Editions with Agentforce IT Service that have Discovery enabled.</td></tr></tbody></table>

## How Network Connections Are Mapped

The Network Connections process job maps adjacency among switches, routers, VLANs, and end devices by using discovered Layer 2 port data and Layer 3 neighbor data. When VLAN data is available, the job creates relationships between the VLANs. Otherwise, it creates a direct relationship between the devices. The job also associates servers with chassis clusters by matching chassis IDs.

## When to Run the Job

Run the job after network device discovery. Rerun it as your network changes to reflect new devices and adjacency relationships. To start the job, see [Run a Process Job](https://help.salesforce.com/s/articleView?id=service.it_srvcs_discovery_run_prcsjob.htm&release=264.0.0&type=5 "Build dependency-aware views of your discovered infrastructure by running a process job. Select the job that maps the application, cloud, network, software, or virtualization relationships that you want to analyze in Configuration Management Database (CMDB).").

## Relationships Created

| Source and Target | Relationship | What It Means | How It’s Matched |
| --- | --- | --- | --- |
| VLAN to VLAN | Connected To | VLANs on two switches or routers are adjacent. | The job matches VLAN ports from Layer 2 and Layer 3 neighbor data. |
| VLAN to Switch, Router, or End Device | Connected To | A VLAN is adjacent to a device that doesn't have VLAN data. | The job uses neighbor data when VLAN information is available on only one side of the connection. |
| Switch or Router to Switch, Router, or End Device | Connected To | Two devices are adjacent when neither side has VLAN data. | The job uses neighbor data and identifies the end device by IP address. |
| Server to Chassis Cluster | Contains | A server belongs to a chassis cluster. | The job matches the server chassis ID to the chassis cluster. |