Turn discovered configuration items into dependency-aware views with Process Manager.
Process jobs connect applications, infrastructure, cloud resources, software, and virtualized
environments in Configuration Management Database (CMDB).
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise, Performance, and Unlimited
Editions with Agentforce IT Service that have Discovery enabled. |
Discovery brings asset data into CMDB. Process jobs analyze that data and create the
relationships that show how applications, devices, cloud resources, software, and services
work together. Use the resulting relationships to understand dependencies and evaluate the
impact of infrastructure changes.
For details about the relationships that each process job creates, see Process Jobs and Relationships in CMDB.
- Run a Process Job
Build dependency-aware views of your discovered infrastructure by running a process job. Select the job that maps the application, cloud, network, software, or virtualization relationships that you want to analyze in Configuration Management Database (CMDB).
- Process Jobs and Relationships in CMDB
Build accurate dependency views from discovery data. Each process job maps relationships for a specific infrastructure area in Configuration Management Database (CMDB).
