---
schema_version: "1"
id: b1d8cdb6ff10dc57aff6ad6bb2abefef11ecaa446dc30c91b70d271dc670254a
title: Agentforce IT Service Data Model Objects
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/it_srvcs_data_cloud_dmo.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.it_srvcs_data_cloud_dmo.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: d76d5a8c3976287501cf35e0293e2e86c7a05de82b3bfc08e296bc24958b0274
description: Get access to Data Model Objects (DMOs) as part of the unified package that’s automatically installed in your org when you enable Agentforce IT Service and Data 360. Whereas some data model objects are available only with Agentforce IT Service enabled in the org, other objects in the unified package can also be used to model support, knowledge, and operational information for an IT service business.
products:
  - Service Cloud
  - Agentforce IT Service
release: "264"
---
# Agentforce IT Service Data Model Objects

Get access to Data Model Objects (DMOs) as part of the unified package that’s automatically installed in your org when you enable Agentforce IT Service and Data 360. Whereas some data model objects are available only with Agentforce IT Service enabled in the org, other objects in the unified package can also be used to model support, knowledge, and operational information for an IT service business.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, and <strong>Unlimited</strong> Editions with Agentforce IT Service.</td></tr></tbody></table>

To learn more about DMOs, see [Data Model Objects](https://help.salesforce.com/s/articleView?id=data.c360_a_data_model_objects.htm&type=5&language=en_US). Go to the Data Model tab in Data Cloud to see all the objects that you have access to as part of the unified package.