---
schema_version: "1"
id: e3c59818e7125f6d2333fd236ec0baff02566412c355aa2952f8eb5b32a06815
title: Learn and Explore CMDB
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/it_srvcs_cmdb_learn.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.it_srvcs_cmdb_learn.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 77d95d77dcb98804cc184c7e9d461086186e63befdd1cda08b20a8b20cbf5b2c
description: Learn how Configuration Management Database (CMDB) helps you track, manage, and make sense of your organization’s assets. Explore core benefits, understand key terms, and see how configuration items evolve over time.
products:
  - Service Cloud
  - Agentforce IT Service
release: "264"
---
# Learn and Explore CMDB

Learn how Configuration Management Database (CMDB) helps you track, manage, and make sense of your organization’s assets. Explore core benefits, understand key terms, and see how configuration items evolve over time.

- **[Key Terms in Configuration Management Database](https://help.salesforce.com/s/articleView?id=service.it_srvcs_cmdb_keyterms.htm&release=264.0.0&type=5)**  
    Understand the terms used in Configuration Management Database (CMDB) and how these items work together.
- **[Explore the Benefits of CMDB](https://help.salesforce.com/s/articleView?id=service.it_srvcs_cmdb_benefits.htm&release=264.0.0&type=5)**  
    Understand how Configuration Management Database (CMDB) improves visibility, accuracy, and operational efficiency across your IT environment. Explore the key benefits of each CMDB component to support structured asset tracking and confident decision-making.
- **[Learn the CMDB Lifecycle](https://help.salesforce.com/s/articleView?id=service.it_srvcs_undertstand_cmdb.htm&release=264.0.0&type=5)**  
    Understand the full lifecycle of configuration data in your Configuration Management Database (CMDB). Knowing how configuration items (CIs) , CI types, CI attributes, and CI relationships work together helps your team build a structured, reliable asset inventory and maintain data accuracy across systems.