---
schema_version: "1"
id: 0d547f83826f28bf52284088f9f771ddf1ec25219f02f199c23c259cd0b34132
title: Export Configuration Items
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/it_srvcs_cmdb_export_ci.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.it_srvcs_cmdb_export_ci.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 8e61dca0b6b157e49633cc9290bb8487199fa4f1c3318ede71152163a718fad1
description: Export filtered configuration items (CIs) to a CSV file for external use and operational workflows. Apply list view filters to export only the required CIs and download completed export files from the Export History tab. Use exported files for reporting, analysis, migrations, and operational reviews.
products:
  - Service Cloud
  - Agentforce IT Service
release: "264"
---
# Export Configuration Items

Export filtered configuration items (CIs) to a CSV file for external use and operational workflows. Apply list view filters to export only the required CIs and download completed export files from the Export History tab. Use exported files for reporting, analysis, migrations, and operational reviews.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, and <strong>Unlimited</strong> Editions with Agentforce IT Service that have CMDB and Service Graph enabled.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
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          <col style="width:50%">
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        <thead class="slds-text-title_caps ">
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            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d82602e72">User Permissions Needed</th>
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        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d82602e72 ">To export configuration items:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d82602e72 ">IT Service Configuration Item Reader</td>

          </tr>
        </tbody>
      </table>

![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-it_service-264-0-0-production-enus/0a574a10-4c7a-4681-aacf-0767f8beaad4/images/icon_important.png)

Important

- CMDB supports exporting configuration items (CIs) only in CSV format.
- Exported files include attributes from the base CI type only. Exported files don’t include attributes for derived CI types.
- A single export file supports up to 100,000 CIs. If the number of CIs exceeds 100,000, CMDB exports only the first 100,000 CIs to the file.

1. From the App Launcher, find and select **CMDB and Service Graph**.
2. In the navigation panel, select **Configuration Items** and then **All Configuration Items**.
3. If required, configure the list view before exporting by applying filters and selecting the fields to display in the list view.
4. Click **Export CI**.
5. Click **Download**.
    
    The export process begins.
6. In the navigation panel, select **CMDB** under Administration, and then select **CI Imports and Exports**.
7. Select the **Export History** tab.
8. Download the exported CSV file if the export status is completed.