---
schema_version: "1"
id: 0e82019386e40439173cb9d7c523f5b6a549174a347a6c9fe6e1419682ed066f
title: CMDB Enterprise
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/it_srvcs_cmdb_enterprise_addon.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.it_srvcs_cmdb_enterprise_addon.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 22ae75ee8d9adaaa85f846146a60d992ca2a31f600b760f562d64ffc8242bdca
description: The CMDB Enterprise license enables organizations to manage enterprise Configuration Items (CIs) and applies usage-based metering for qualifying configuration items.
products:
  - Service Cloud
  - Agentforce IT Service
release: "264"
---
# CMDB Enterprise

The CMDB Enterprise license enables organizations to manage enterprise Configuration Items (CIs) and applies usage-based metering for qualifying configuration items.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, and <strong>Unlimited</strong> Editions with Agentforce IT Service that have CMDB and Service Graph enabled.</td></tr></tbody></table>

**Enterprise Configuration Items**

Enterprise CIs represent any configuration item that isn’t an end-user endpoint. Servers, cloud resources, application services, and network devices are considered Enterprise CIs.

**Enterprise CI Metering**

CMDB meters active enterprise configuration items. A configuration item is considered active if it's been created or updated within the last 90 days.

**Enterprise CI Metering Categories**

The table describes how configuration item (CI) categories are classified for CMDB enterprise metering:

   
| CI Category | Description | Metered | Examples |
| --- | --- | --- | --- |
| End-User endpoints | Any CI under Compute that isn’t a server or a descendant of the server CI Type. | No | Windows host, Mac host, mobile device, mobile phone, or tablet |
| Component CIs | Secondary CI Types that exist as associations to parent CI types. | No | Installed software, network adapter components, or storage disk |
| Enterprise CIs | Any CI that isn’t an end-user endpoint is an enterprise CI | Yes | Servers, cloud resources, or network devices |

![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-it_service-264-0-0-production-enus/0a574a10-4c7a-4681-aacf-0767f8beaad4/images/icon_important.png)

Important

- Custom CI types created under the end-user endpoints are also treated as end-user compute devices.
- Custom CI Types created under enterprise CIs are also classified as enterprise CIs.