---
schema_version: "1"
id: b4b01b8f1287f17bab412d2b766f73a4243fe630bf127c95c2171801bdaa4a17
title: Get Insights into Your Configuration Data with CMDB Dashboard
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/it_srvcs_cmdb_dashboard.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.it_srvcs_cmdb_dashboard.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: e993addb0fb7328069dd4afa149c00fb8d3ec4f739f703a0f957c5afa2ffe66a
description: Use the Configuration Management Database (CMDB) dashboard to monitor configuration trends and asset health across your organization. Gain visibility into configuration accuracy, recent activity, and data quality to make informed decisions and reduce operational risks.
products:
  - Service Cloud
  - Agentforce IT Service
release: "264"
---
# Get Insights into Your Configuration Data with CMDB Dashboard

Use the Configuration Management Database (CMDB) dashboard to monitor configuration trends and asset health across your organization. Gain visibility into configuration accuracy, recent activity, and data quality to make informed decisions and reduce operational risks.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, and <strong>Unlimited</strong> Editions with Agentforce IT Service that have CMDB and Service Graph enabled.</td></tr></tbody></table>

You can view the CMDB dashboard from the **Home** page of the CMDB and Service Graph app. Use the following metrices to analyze CMDB data:

- Items by Type shows the distribution of configuration items across categories such as cloud resources, devices, components, and applications. Verify CMDB completeness.
- Items by Location visualizes asset distribution globally. Identify region-specific concentration or gaps.
- Top Incident-Generating Items highlights CIs most frequently linked to incidents in the past 90 days. Detect high-risk assets that may need corrective action.
- Item Trend by Source Type compares data created manually versus discovered automatically. Monitor discovery effectiveness over time.
- Items by Status provides a breakdown of active, inactive, and transitional items. Track lifecycle progress.
- Top 20 Item Types lists the most common CI categories in your environment. A quick view of where assets are concentrated.

![CMDB dashboard](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-it_service-264-0-0-production-enus/0a574a10-4c7a-4681-aacf-0767f8beaad4/it_service/images/it_srvcs_cmdb_dashboard.png)