---
schema_version: "1"
id: 78f4b430cb592ac9f1a09958f223d369df97d906a6b6b497e3e1dbe3623abce3
title: Create a Configuration Item Attribute
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/it_srvcs_cmdb_create_attribute.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.it_srvcs_cmdb_create_attribute.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 8cf10311b103f80dd670f74d2e43e725eb8e0af918b060d8c1248a9e6142cb79
description: Capture specific asset metadata, such as license details, application name, and hardware identifiers. Each attribute defines a field on the CI record. You can reuse an attribute across multiple configuration item types.
products:
  - Service Cloud
  - Agentforce IT Service
release: "264"
---
# Create a Configuration Item Attribute

Capture specific asset metadata, such as license details, application name, and hardware identifiers. Each attribute defines a field on the CI record. You can reuse an attribute across multiple configuration item types.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, and <strong>Unlimited</strong> Editions with Agentforce IT Service that have CMDB and Service Graph enabled.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d111967e72">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d111967e72 ">To create configuration item attributes:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d111967e72 ">CMDB Admin OR CMDB Standard User</td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d111967e72 ">&nbsp;</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d111967e72 ">&nbsp;</td>

          </tr>
        </tbody>
      </table>

1. From the App Launcher, find and select **CMDB and Service Graph**.
2. In the navigation panel, select **Administration**, and then select **CMDB**.
3. Click **CI Attributes Manager**.
4. Click **New CI Attribute** and then provide these details.
    
    <table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
              <thead class="slds-text-title_caps ">
                <tr><th class="slds-cell-wrap" scope="col" id="d111967e146">Field</th>
                <th class="slds-cell-wrap" scope="col" id="d111967e149">Description</th>
              </tr></thead>
              <tbody><tr class="">
                <td class="slds-cell-wrap" data-label="Field" headers="d111967e146"> Name </td>
                <td class="slds-cell-wrap" data-label="Description" headers="d111967e149">Name of the attribute. For example, acquisition date, server role, or license
                  key.</td>
              </tr>
              <tr class="">
                <td class="slds-cell-wrap" data-label="Field" headers="d111967e146">Attribute Set Name</td>
                <td class="slds-cell-wrap" data-label="Description" headers="d111967e149">Attribute set that must be linked to this attribute. For example, asset primary
                  information or network adapter details.</td>
              </tr>
              <tr class="">
                <td class="slds-cell-wrap" data-label="Field" headers="d111967e146">Type</td>
                <td class="slds-cell-wrap" data-label="Description" headers="d111967e149">Data type of the attribute. Supported types include integer, boolean, double, text,
                  picklist, date, and lookup relationship. <p>Lookup Relationship lets you link a
                    configuration item attribute to another Salesforce record. Use this type to reference
                    related business or operational data, such as owners, accounts, or cost centers, without
                    duplicating information.</p>
                </td>
              </tr>
              <tr class="">
                <td class="slds-cell-wrap" data-label="Field" headers="d111967e146">API Name</td>
                <td class="slds-cell-wrap" data-label="Description" headers="d111967e149">Unique API name of the attribute. For example,
                  <kbd>bios_serial_number</kbd>, <kbd>cpu_manufacturer</kbd>, and
                  <kbd>installed_software_version</kbd>.
                </td>
              </tr>
              <tr class="">
                <td class="slds-cell-wrap" data-label="Field" headers="d111967e146">Mark as Mandatory</td>
                <td class="slds-cell-wrap" data-label="Description" headers="d111967e149">Indicates whether the attribute is required for all configuration items using this
                  attribute. </td>
              </tr>
              <tr class="">
                <td class="slds-cell-wrap" data-label="Field" headers="d111967e146">Mark as Key Attribute</td>
                <td class="slds-cell-wrap" data-label="Description" headers="d111967e149">Indicates whether the attribute appears as a key attribute on the CI record. The
                  key attributes of a CI can be filtered using <strong class="uicontrol">Show Key Attributes </strong> in
                  a CI record page. For more information on Show Key Attributes, see <a href="https://help.salesforce.com/s/articleView?id=service.it_srvcs_cmdb_ci_tabs.htm&amp;release=264.0.0&amp;type=5" title="Each configuration item (CI) record contains essential asset details collected manually or through asset discovery. You can view the record to assess technical and business metadata, verify ownership, and understand upstream and downstream dependencies. Use the record to troubleshoot incidents faster, assess ownership, and track related issues across IT operations.">Configuration Item Record and Tabs</a>.</td>
              </tr>
            </tbody></table>
5. Save the changes.

The attribute is added under the associated attribute set in the CI Attributes Manager list.