---
schema_version: "1"
id: a4fad5a833128091056050ab9abe202db577b6e660a17a0f4126c0a1474bf7da
title: Set Up Event Types for the IT Service Calendar
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/it_srvcs_cal_set_up_it_service_cal.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.it_srvcs_cal_set_up_it_service_cal.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 42f4b48061f2744c1f3a85894928cfb2d94ec2517975dded93aeccf646dcd3d6
description: Admins define event types, such as maintenance windows or moratoriums, to schedule and track on the IT Service Calendar. Multiple events of the same type can be created and managed by your IT team.
products:
  - Service Cloud
  - Agentforce IT Service
release: "264"
---
# Set Up Event Types for the IT Service Calendar

Admins define event types, such as maintenance windows or moratoriums, to schedule and track on the IT Service Calendar. Multiple events of the same type can be created and managed by your IT team.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, and <strong>Unlimited</strong> Editions with Agentforce IT Service.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
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            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d128170e72">User Permissions Needed</th>
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            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d128170e72 ">To manage event types: </td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d128170e72 ">Create and Edit access on Event Type</td>

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1. From Setup, in the Quick Find box, enter IT Service Calendar, and then select **IT Service Calendar**.
2. Create an event type.
    1. Click **New**.
        
        For example, create an event type for a moratorium period.
    2. Enter a name and an optional description for the event.
    3. To identify the event type on the calendar, select a color.
    4. To make the event type available for scheduling, select **Add and activate on calendar**.
    5. Save your changes.
3. Deactivate an event type.
    1. Click the down arrow next to the event type name, and select **Edit**.
    2. Clear **Add and activate on calendar**.
    3. Save your changes.