---
schema_version: "1"
id: 1ddcb8fbc52fe67ab1156fd088c07de54e440e8e1c9a6adf297ac4e8cb68a464
title: View an Asset's Lifecycle History
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/it_srvcs_asset_mgmt_view_lifecycle.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.it_srvcs_asset_mgmt_view_lifecycle.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 8bd19d1ba47c2604fe28410586ad4597250d3c79387829d2af4e5f6c6442141f
description: Track the complete chronological journey of an IT asset. Maintain an accurate audit trail and preserve a clean chain of custody. The asset timeline records significant events directly on the asset record. These events include fulfillments, returns, and stockroom transfers.
products:
  - Service Cloud
  - Agentforce IT Service
release: "264"
---
# View an Asset's Lifecycle History

Track the complete chronological journey of an IT asset. Maintain an accurate audit trail and preserve a clean chain of custody. The asset timeline records significant events directly on the asset record. These events include fulfillments, returns, and stockroom transfers.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, and <strong>Unlimited</strong> Editions with Agentforce IT Service.</td></tr></tbody></table>

- Hardware Asset Management and the Asset Activity features must be turned on by your admin.
- Your user profile contains read permissions for both Asset and Asset Activity records.

1. From the App Launcher, find and select **IT Hardware Asset Management**.
2. Select the **Assets** tab.
3. Select the name of the asset that you want to review.
4. Click the **Related** tab.
5. In the **Asset Activities** related list, select an activity to view its history.
6. On the activity detail page, locate the **Asset Activity Field Changes** related list to see granular field updates.
7. Click any field change record to review old values, new values, modifiers, activity timestamps, and the specific change source.
8. To view high-level transactional details from a timeline card, click **Related Record**.
    
    This action navigates directly to the linked order record.
9. Click **View All** on the Asset Activities related list to show a comprehensive, sortable history of every logged lifecycle event.