---
schema_version: "1"
id: 497260add054b5c7febe90baec8a0afe784a613178fbb5e736745e046c2d5ae6
title: Run Bulk Actions on Hardware Assets
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/it_srvcs_asset_mgmt_run_bulk_action.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.it_srvcs_asset_mgmt_run_bulk_action.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: b2c2cb2ccf29bd10cd5570077c66c47d5483441f444bd18e8c7fd6f9b0bc2e41
description: Perform critical lifecycle transitions on a large group of hardware assets simultaneously to save time and maintain accurate inventory records.
products:
  - Service Cloud
  - Agentforce IT Service
release: "264"
---
# Run Bulk Actions on Hardware Assets

Perform critical lifecycle transitions on a large group of hardware assets simultaneously to save time and maintain accurate inventory records.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, and <strong>Unlimited</strong> Editions with Agentforce IT Service.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
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        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d43146e74">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d43146e74 ">To run bulk actions:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d43146e74 "><strong>Hardware Asset Management - Asset Manager</strong> AND <strong>Batch Management
                User</strong></td>

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        </tbody>
      </table>

- For filter-based selection: Identify up to 200 assets from the Assets list view.
- For CSV file upload: Prepare a CSV file containing up to 10,000 asset record IDs with **Id** as the first column header.

Hardware Asset Management batch processing automates updates for reclaiming, refreshing, and disposing of assets. Bulk actions use the [Salesforce Batch Management](https://help.salesforce.com/s/articleView?id=ind.concept_batch_management.htm&type=5&language=en_US) framework and run asynchronously in the background.

1. From the **App Launcher**, find and select **IT Hardware Asset Management**.
2. Select **Assets**.
3. Select your processing method based on volume:
    - **Filter-Based selection** (up to 200 records): Use standard filters to identify assets, select them from the list view, then select the appropriate action button (**Return Assets**, **Return Aging Assets**, or **Dispose Assets**).
    - **CSV File Upload** (up to 10,000 records): Select **Run Bulk Action** and upload your CSV file containing asset record IDs.
4. Review the selected assets in the data table to confirm they're correct for the batch.
5. Select **Submit**.

The system initiates the batch job and appears a confirmation message with the batch job ID. For return and refresh actions, the system automatically triggers notifications to assigned asset owners. The Asset Timeline logs every transition, creating an audit trail that records the date, time, initiating user, field changes, and links to related records.