---
schema_version: "1"
id: c276319de39d5abc21bbdaf131c835decd408d8e731581e034130e13e466a7b6
title: Link Assets to Fulfillment Orders
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/it_srvcs_asset_mgmt_link_assets_fulfillment.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.it_srvcs_asset_mgmt_link_assets_fulfillment.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 62af2a8f2211fb2a9386aa28290a49fdb813ccdc6f8c4a683ee5ce1c749c6b4f
description: Link specific serialized devices to a fulfillment order to manage active inventory counts. This process transitions assets from a general reservation to a designated hardware allocation, locking the exact serial numbers for an employee request.
products:
  - Service Cloud
  - Agentforce IT Service
release: "264"
---
# Link Assets to Fulfillment Orders

Link specific serialized devices to a fulfillment order to manage active inventory counts. This process transitions assets from a general reservation to a designated hardware allocation, locking the exact serial numbers for an employee request.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, and <strong>Unlimited</strong> Editions with Agentforce IT Service.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
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            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d42855e74">User Permissions Needed</th>
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            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d42855e74 ">To manage fulfillment orders:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d42855e74 ">Hardware Asset Management Inventory Manager</td>

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1. From the **App Launcher**, find and select **IT Hardware Asset Management**.
2. Select **Fulfillment Orders**.
3. Select an active Fulfillment Order.
4. On the Related tab, go to the Fulfillment Order Line Items related list and select a draft line item.
5. In the Fulfillment Order Line Items section, review the requested products.
6. For a serialized product line item, click **Add Asset**.
7. Locate the device that you want to assign.
    - Locate a specific device by searching for its serial number or asset tag.
    - Review the asset status to make sure that it’s available.
8. Select the asset and click **Link Asset**.

The system automatically updates the asset's status to Reserved. This status indicates that the asset is no longer available for other requests but remains physically located at the stockroom. The system also generates a record in the Asset Activity log to provide a reliable audit trail of the reservation.