---
schema_version: "1"
id: 6e0ee3c4cd62dae987b11c059950d6e8f2ec914b99feca19d549fc6fbe9fdf0e
title: Asset Eligibility Framework
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/it_srvcs_asset_mgmt_eligibility_prnt.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.it_srvcs_asset_mgmt_eligibility_prnt.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 722edba5970e7760d5064d27d64402da6868f45931df92702e092656a3d4a1d8
description: Protect subscription tracking and multi-domain data integrity by enforcing hardware validation across your asset clouds. Tag active records by using the IsItHardwareAsset field to prevent background processes from impacting non-IT asset classes. Turn on global enforcement only after auditing your data, as batch failures automatically block lifecycle operations across sourcing, reclamation, disposal, and depreciation.
products:
  - Service Cloud
  - Agentforce IT Service
release: "264"
---
# Asset Eligibility Framework

Protect subscription tracking and multi-domain data integrity by enforcing hardware validation across your asset clouds. Tag active records by using the `IsItHardwareAsset` field to prevent background processes from impacting non-IT asset classes. Turn on global enforcement only after auditing your data, as batch failures automatically block lifecycle operations across sourcing, reclamation, disposal, and depreciation.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, and <strong>Unlimited</strong> Editions with Agentforce IT Service.</td></tr></tbody></table>

- **[Asset Eligibility Framework](https://help.salesforce.com/s/articleView?id=service.it_srvcs_asset_mgmt_eligibility_frmwk.htm&release=264.0.0&type=5)**  
    Review the central Asset Eligibility Framework before turning on hardware validation. This framework protects subscription tracking and multi-domain data integrity. It provides isolation between co-existing asset clouds to prevent automated operations from affecting non-IT asset classes.
- **[Asset Eligibility Enforcement Workflow Impacts](https://help.salesforce.com/s/articleView?id=service.it_srvcs_asset_mgmt_eligibility_impacts.htm&release=264.0.0&type=5)**  
    Review system behaviors across automated processes when assets lack the mandatory IT hardware indicator (IsItHardwareAsset = TRUE). Validation enforcement blocks active asset records that lack hardware tags. This process prevents downstream data corruption and transaction failures across integrated lifecycle services.