---
schema_version: "1"
id: 68b8dfd514bafb5c93bd8b55961f5a2c94a73d220876fed940c9ea62993f2921
title: Manage Hardware Asset Disposals
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/it_srvcs_asset_mgmt_disposal_parent.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.it_srvcs_asset_mgmt_disposal_parent.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 1c5af8cea16822b83a42098c5e51770975ed84a22377977f4b8e3fb196d8b2ff
description: Learn how to dispose of IT hardware securely and maintain compliance through disposal orders, vendor certificates, and audit trails.
products:
  - Service Cloud
  - Agentforce IT Service
release: "264"
---
# Manage Hardware Asset Disposals

Learn how to dispose of IT hardware securely and maintain compliance through disposal orders, vendor certificates, and audit trails.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, and <strong>Unlimited</strong> Editions with Agentforce IT Service.</td></tr></tbody></table>

Manage the end-of-life process for your IT hardware. Hardware disposal ensures data security, environmental responsibility, and regulatory compliance. Create disposal orders to coordinate asset decommissioning, process bulk disposals, and manage predisposal tasks. Upload vendor certificates to maintain a complete audit trail and verify that vendors disposed of your hardware securely.

- **[Manage Hardware Asset Lifecycle Transitions in Bulk](https://help.salesforce.com/s/articleView?id=service.it_srvcs_asset_mgmt_bulk_lifecycle.htm&release=264.0.0&type=5)**  
    Perform critical lifecycle transitions on a large group of hardware assets simultaneously to save time and maintain accurate inventory records.
- **[Run Bulk Actions on Hardware Assets](https://help.salesforce.com/s/articleView?id=service.it_srvcs_asset_mgmt_run_bulk_action.htm&release=264.0.0&type=5)**  
    Perform critical lifecycle transitions on a large group of hardware assets simultaneously to save time and maintain accurate inventory records.
- **[Bulk-Add Assets to a Disposal Order](https://help.salesforce.com/s/articleView?id=service.it_srvcs_asset_mgmt_bulk_disposal.htm&release=264.0.0&type=5)**  
    Select multiple retired or end-of-life devices to add them to a disposal order. This action creates disposal order line items and updates asset statuses, reducing manual administrative effort.
- **[Monitor Batch Job Progress](https://help.salesforce.com/s/articleView?id=service.it_srvcs_asset_mgmt_monitor_batch.htm&release=264.0.0&type=5)**  
    Track batch job progress and health to verify that high-volume asset transitions are complete. Review run details, inspect processed records, and isolate failures. Monitor background processes through Setup, notifications, or email.
- **[Manage Hardware Asset Disposal](https://help.salesforce.com/s/articleView?id=service.it_srvcs_asset_mgmt_disposal.htm&release=264.0.0&type=5)**  
    Securely decommission aging or defective IT hardware to protect data security and satisfy environmental compliance. Admins manage vendor logistics, track mandatory predisposal tasks, and upload official certificates of disposal to maintain a reliable regulatory audit trail.
- **[Retire and Dispose of IT Hardware](https://help.salesforce.com/s/articleView?id=service.it_srvcs_asset_mgmt_retire_dispose.htm&release=264.0.0&type=5)**  
    Create disposal orders to securely decommission retired IT hardware and maintain compliance audit trails through vendor coordination.
- **[Create and Verify a Certificate of Disposal](https://help.salesforce.com/s/articleView?id=service.it_srvcs_asset_mgmt_disposal_cert.htm&release=264.0.0&type=5)**  
    Document proof of asset destruction or recycling and update the asset status to Disposed.
- **[Verify Certificates of Disposal and Finalize Disposal Orders](https://help.salesforce.com/s/articleView?id=service.it_srvcs_asset_mgmt_dispose_finalize.htm&release=264.0.0&type=5)**  
    Attach vendor-provided proof of destruction to a disposal order to finalize asset disposal. Verification stops financial depreciation on retired hardware and triggers compliance notifications.