---
schema_version: "1"
id: 4d4921b5470427e0ca18f6b1e1f9d274121bdce60aa9667f082f09f344869a80
title: Create and Verify a Certificate of Disposal
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/it_srvcs_asset_mgmt_disposal_cert.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.it_srvcs_asset_mgmt_disposal_cert.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 37c81c71097f9595463d535452137d1d5391cd4bf6634c3a3fcdda4224f898ad
description: Document proof of asset destruction or recycling and update the asset status to Disposed.
products:
  - Service Cloud
  - Agentforce IT Service
release: "264"
---
# Create and Verify a Certificate of Disposal

Document proof of asset destruction or recycling and update the asset status to Disposed.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, and <strong>Unlimited</strong> Editions with Agentforce IT Service.</td></tr></tbody></table>

 
| User Role | Permissions Needed |
| --- | --- |
| **Asset Manager** | **Hardware Asset Management** permission set license and associated standard permission sets. |
| **IT Fulfiller** | **Hardware Asset Management** permission set license and associated standard permission sets. |

- The disposal order status is **Pending Certificate of Disposal**.
- The vendor provides an official proof of disposal file (PDF, image, or spreadsheet).

Maintaining vendor proof creates a legal audit trail. Verifying the certificate officially moves assets to the Disposed status and stops financial depreciation.

## Create a New Certificate of Disposal

1. From the **App Launcher**, find and select **IT Hardware Asset Management**.
2. Select **Disposal Orders**.
3. Open the disposal order that requires proof.
4. Select **New Certificate of Disposal**.
5. Enter the certificate details:
    
    - **Certificate Name**: Provide a unique identifier.
    - **Issued Date**: Enter the date that the vendor issued the document.
    - **Disposal Method**: Select the verified method, such as **Recycle** or **Destruction**.
6. Select **Save**.

## Add Assets to Certificate of Disposal

1. Select the newly created certificate of disposal.
2. Select **Add Assets** from the certificate's related list.
3. Filter by the **Disposal Order**, select the specific assets covered by this document, and select **Save**.
4. Confirm that the assets in the vendor proof document match the assets you linked.
5. Go to the **Files** related list and select **Upload Files**.
6. Select the vendor-provided proof document and select **Open**.
7. Change **Review Status** to **Final Certificate** and select **Save**.

The system automatically:

- Updates the Disposal Order and all linked assets to **Disposed** status
- Stops further financial depreciation and logs a final depreciation entry
- Locks the disposal order record from further edits