---
schema_version: "1"
id: 8a43774a62407b4081ef81dc81cf13a50af0f91f5b1e21f67871b98c6374fb6f
title: AI Agent for Calendar Management
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/it_srvcs_agentforce_superagent_calendarassistance.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.it_srvcs_agentforce_superagent_calendarassistance.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: fd2fb9006abb0d87de744f55189cc3ebfd433a4b6dc7886a4b518f05336ca7eb
description: Calendar Assistance is a conversational specialized AI agent that helps employees automate calendar management and coordinate meetings. Use this agent to schedule events, send meeting invitations, update attendee lists, and manage calendar coordination tasks. This agent streamlines meeting logistics and event scheduling.
products:
  - Service Cloud
  - Agentforce IT Service
release: "264"
---
# AI Agent for Calendar Management

Calendar Assistance is a conversational specialized AI agent that helps employees automate calendar management and coordinate meetings. Use this agent to schedule events, send meeting invitations, update attendee lists, and manage calendar coordination tasks. This agent streamlines meeting logistics and event scheduling.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, and <strong>Unlimited</strong> Editions with Agentforce IT Service.</td></tr></tbody></table>

## Agent Actions

These actions run automatically during your conversation with the specialized agent.

- [Answer Questions with Knowledge](https://help.salesforce.com/s/articleView?id=ai.agent_ref_it_srvcs_answrplcyquestion.htm&type=5&language=en_US)
- [Get Eligible Service Catalog Items](https://help.salesforce.com/s/articleView?id=ai.agent_ref_it_srvcs_getelgblesrvcecatalogitems.htm&type=5&language=en_US)
- [Execute Service Catalog Item Flow](https://help.salesforce.com/s/articleView?id=ai.agent_ref_it_srvcs_executeservicecatalogitemflow.htm&type=5&language=en_US)
- [Get Product Launch Card](https://help.salesforce.com/s/articleView?id=ai.agent_ref_it_srvcs_getproductlaunchcard.htm&type=5&language=en_US)
- [Get Service Catalog Attributes](https://help.salesforce.com/s/articleView?id=ai.agent_ref_it_srvcs_getservicecatalogattributes.htm&type=5&language=en_US)
- [Schedule Outlook Meeting](https://help.salesforce.com/s/articleView?id=ai.agent_ref_it_srvcs_scheduleoutlookmeeting.htm&type=5&language=en_US)

![Example](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-it_service-264-0-0-production-enus/0a574a10-4c7a-4681-aacf-0767f8beaad4/images/icon_example.png)

Example

Scheduling a team meeting

Scenario: Jennifer needs to schedule a quarterly planning meeting with her team of 8 people.

- Jennifer: I need to schedule a 2-hour quarterly planning meeting with my product team next week. Can you find a time when everyone is available?
- AI Agent: I can help schedule that meeting. To confirm before I proceed, would you prefer morning or afternoon, and are there any specific days to avoid?
- Jennifer: Preferably Tuesday or Wednesday afternoon, and avoid Friday.
- AI Agent: I've scheduled your quarterly planning meeting for Tuesday at 2:00 PM in Conference Room 5A. All 8 team members have been invited, and the calendar invitations have been sent. The room is equipped with video conferencing for remote attendees.