---
schema_version: "1"
id: e4ce706f6c0ff489029814fa8063df5cd5a57c53ac0710176a119ffad8c93ccd
title: AI Actions for Release Management
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/it_srvcs_agentforce_fulfillers_rleasmgmnt.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.it_srvcs_agentforce_fulfillers_rleasmgmnt.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 5e0192b74829a1771af360f4ce025390ff4476b97472e557b275e4845971e076
description: Release managers use Agentforce to summarize releases and gain context throughout the lifecycle.
products:
  - Service Cloud
  - Agentforce IT Service
release: "264"
---
# AI Actions for Release Management

Release managers use Agentforce to summarize releases and gain context throughout the lifecycle.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, and <strong>Unlimited</strong> Editions with Agentforce IT Service.</td></tr></tbody></table>

## Summarize a Release

Release managers use Agentforce to summarize release data to assess deployment health and business impact without manual audits.

Here’s how a release manager or product owner can summarize a release using Agentforce.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:25%">
          <col style="width:25%">
          <col style="width:25%">
          <col style="width:25%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d99278e82">Instructions</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d99278e85">Example Utterance or User Input</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d99278e88">Agent response</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d99278e91">Standard Action Engaged</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="Instructions" class="slds-cell-wrap" style="vertical-align:top;" headers="d99278e82 ">Generate an overview of a release record that summarizes the timeline, related
              incidents, and business outcomes.</td>

            <td data-label="Example Utterance or User Input" class="slds-cell-wrap" style="vertical-align:top;" headers="d99278e85 ">
              <ul>
                <li>Summarize this release for me.</li>

                <li>Give me a summary of the release.</li>

                <li>Briefly explain the release.</li>

                <li>Give me the business impact of this release.</li>

              </ul>
            </td>

            <td data-label="Agent response" class="slds-cell-wrap" style="vertical-align:top;" headers="d99278e88 ">The agent summarizes the release record (for example, release name: global VPN
              &amp; OS update, status: completed with issues, highlights: addressed 22 VPN error
              720 incidents, timeline: finished 4 hours past planned duration, risk level:
              high).</td>

            <td data-label="Standard Action Engaged" class="slds-cell-wrap" style="vertical-align:top;" headers="d99278e91 "><a href="https://help.salesforce.com/s/articleView?id=ai.agent_ref_it_srvcs_summarizereleae.htm&amp;type=5&amp;language=en_US" target="_blank">Summarize Release</a></td>

          </tr>
        </tbody>
      </table>