---
schema_version: "1"
id: 9284f9e37f634a61f1082c7cc810bbe1a37187f7098cd9eb5c3966baeb22a3d9
title: Update a Broadcast Slack Message
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/incident_mgmt_update_slack_message.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.incident_mgmt_update_slack_message.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 2a9e3bdd64f40ae59d9351a63dd2301eb1e22c9a70bac468e424a4e5995e9d99
description: To keep stakeholders informed without sending a new broadcast Slack message, update a broadcast Slack message’s incident fields to reflect the latest changes.
products:
  - Service Cloud
release: "264"
---
# Update a Broadcast Slack Message

To keep stakeholders informed without sending a new broadcast Slack message, update a broadcast Slack message’s incident fields to reflect the latest changes.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.service_editions_reference.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

- Customer Service Incident Management must be enabled.
- Broadcast Slack messages must be enabled.
- Broadcast topics must be assigned to Slack channels.

You can update only broadcast Slack messages that weren’t deleted or that didn’t previously fail to send, update, or delete.

1. Go to the incident related lists and find the Broadcast Communications related list.
2. Find the broadcast Slack message that you want to update. From the broadcast communication’s dropdown, select **Update Broadcast Slack Message**.
3. Review the updated message, click **Next**, and then **Done**.