Use milestones and entitlements to keep customers in the loop during an incident. Required Editions View supported editions. Create an Entitlement for IncidentsCreate an entitlement and link it to your entitlement process to resolve incidents correctly and on time. Manage Incident SLAs with Entitlements and MilestonesStay on top of your support Service Level Agreements when an incident occurs.
Use milestones and entitlements to keep customers in the loop during an incident. Required Editions View supported editions. Create an Entitlement for IncidentsCreate an entitlement and link it to your entitlement process to resolve incidents correctly and on time. Manage Incident SLAs with Entitlements and MilestonesStay on top of your support Service Level Agreements when an incident occurs.
