---
schema_version: "1"
id: 23ab2f1736d4f19a6248f87eb97753934946b661205b607cb69392a8a6fbc786
title: Set Up Broadcast Site Banners
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/incident_mgmt_setup_broadcast_banners.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.incident_mgmt_setup_broadcast_banners.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 571c47727fc0f844c16c9c6c19663ba8219fa7b6d73ecc2a128c5c583aafc693
description: To let users add a broadcast site banner to your Aura and LWR sites when an incident occurs, enable broadcast site banners, create a broadcast topic, and assign it to a network site. Then, add the Site Banner component to your sites in Experience Builder.
products:
  - Service Cloud
release: "264"
---
# Set Up Broadcast Site Banners

To let users add a broadcast site banner to your Aura and LWR sites when an incident occurs, enable broadcast site banners, create a broadcast topic, and assign it to a network site. Then, add the Site Banner component to your sites in Experience Builder.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.service_editions_reference.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

1. **[Enable Broadcast Site Banners](https://help.salesforce.com/s/articleView?id=service.incident_mgmt_enable_site_banners.htm&release=264.0.0&type=5)**  
    Enable broadcast site banners to let users add a banner with critical information to your Aura and LWR sites.
2. **[Create a Broadcast Topic for Broadcast Site Banners](https://help.salesforce.com/s/articleView?id=service.incident_mgmt_create_broadcast_topic.htm&release=264.0.0&type=5)**  
    To let users create a broadcast site banner, first create at least one broadcast topic. When an incident occurs, users can then add broadcast site banners to an Experience Cloud site based on a broadcast topic.
3. **[Assign a Broadcast Topic to a Network Site](https://help.salesforce.com/s/articleView?id=service.incident_mgmt_assign_topic_to_network.htm&release=264.0.0&type=5)**  
    To let users add a broadcast site banner to your Aura and LWR sites, assign a broadcast topic to one or more network sites. Assigning the broadcast topic to a network site creates a link between a broadcast topic and your Experience Cloud sites. When an incident occurs, users can then add broadcast site banners to an Experience Cloud site based on a broadcast topic.
4. **[Add the Site Banner Component to Your Sites](https://help.salesforce.com/s/articleView?id=service.incident_mgmt_add_site_banner_component.htm&release=264.0.0&type=5)**  
    To let users add a banner to your Aura and LWR sites, add the Site Banner component to your site in Experience Builder. You can also customize the look and feel of your banner.