---
schema_version: "1"
id: 819e74804fba4748e225405dce826b205dd71c41a4745ec30afcc74aafacedc6
title: Roll Out a Fix with Work Plans
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/incident_mgmt_roll_out_fix.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.incident_mgmt_roll_out_fix.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: cd7212ea7455c5e1f38ea7553b8aaa31d8765484ab8a8aacc2b85a5649620325
description: Use a work plan and its work steps to outline a series of steps required to submit a change request and resolve an incident.
products:
  - Service Cloud
release: "264"
---
# Roll Out a Fix with Work Plans

Use a work plan and its work steps to outline a series of steps required to submit a change request and resolve an incident.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.service_editions_reference.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

- **[Admin Setup](https://help.salesforce.com/s/articleView?id=service.incident_mgmt_admin_setup_work_plan.htm&release=264.0.0&type=5)**  
    Set up a streamlined work plan process for your incident management teams.
- **[Work Plans for Support Reps](https://help.salesforce.com/s/articleView?id=service.incident_mgmt_agent_work_plans.htm&release=264.0.0&type=5)**  
    Resolve an incident quickly with work plans.