As you work to resolve the incident, keep the complete picture in mind, track
dependencies, and stay on top of possible ripple effects with related lists.
Required Editions
Track problems and incidents related to a change request
From a change request’s Related tab, add incidents or problems that are caused by or resolved by
the change request.
Track assets impacted by a change request
From a change request’s Related tab, add assets affected by a change request and define the
impact under Related Assets.
