---
schema_version: "1"
id: 0942f4bcad5658a707d957272eca522d37ab8c800d6c3a347349d09d362a5181
title: Delete a Broadcast Slack Message
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/incident_mgmt_delete_broadcast_slack.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.incident_mgmt_delete_broadcast_slack.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: c29456af70c3205df3c432a4da0d4858dbbbecc8b32116f5d113e6f29aa8481e
description: Delete a broadcast Slack message from the Slack channel, without leaving the Service Console, when an incident is resolved or no longer relevant.
products:
  - Service Cloud
release: "264"
---
# Delete a Broadcast Slack Message

Delete a broadcast Slack message from the Slack channel, without leaving the Service Console, when an incident is resolved or no longer relevant.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.service_editions_reference.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

- Customer Service Incident Management must be enabled.
- Broadcast Slack messages must be enabled.
- Broadcast topics must be assigned to Slack channels.

You can delete only broadcast Slack messages that weren’t deleted or that didn’t previously fail to send, update, or delete.

Deleting a broadcast Slack message doesn’t delete its broadcast communication record.

1. Go to the incident related lists and find the Broadcast Communications related list.
2. Find the broadcast Slack message that you want to delete. From the broadcast communication’s dropdown, select **Delete Broadcast Slack Message**.
3. Click **Next**, and then **Done**.