---
schema_version: "1"
id: 77e4e44a0172c8193c7e90830a95262ad4b6eb1aff3933105907a64bee6b1e84
title: Add Entitlements to Your Page Layouts
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/incident_mgmt_add_entitlements_page_layout.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.incident_mgmt_add_entitlements_page_layout.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 611caea36bb0436eada5806fe32695b2a84a7ef8b7c55523a708e7d391a67e36
description: Add entitlements fields to your Incident page layouts.
products:
  - Service Cloud
release: "264"
---
# Add Entitlements to Your Page Layouts

Add entitlements fields to your Incident page layouts.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.service_editions_reference.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

1. From the object management settings for incidents, go to Page Layouts.
2. Select **Incident Layout**.
3. Add the Entitlement, Entitlement Process Start Time, Entitlement Process End Time, Incident Closed, Incident Paused, Incident Paused Since, and Milestone Status fields to Incident Details.
    
    ![Incident page layout](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support-264-0-0-production-enus/dd14551c-a772-4db6-9a1d-d84df8df2980/support/images/incident_management/incident_mgmt_incident_page_layout.png)
4. Save your changes.
5. Select **Fields & Relationships**. For each of the fields added to the Incident page layout, make sure that field-level security is set to **Visible to the user profiles of your choice**.