---
schema_version: "1"
id: 0304acebe7c9814f57877164e0b488b344ca245f8f8ffbdb12ba0048805e2283
title: Enable and Customize Ideas Settings
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/ideas_settings.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.ideas_settings.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 8e1943b932872e1190a960c14cc0e2d80815cc42ee1b27fa3531aac7ca170598
description: Manage organization-wide settings for Ideas.
products:
  - Service Cloud
release: "264"
---
# Enable and Customize Ideas Settings

Manage organization-wide settings for Ideas.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.legacy_editions.htm&amp;language=en_US" target="_blank">View supported editions</a></td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
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            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d35112e54">User Permissions
              Needed</th>
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        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d35112e54 ">To customize Ideas settings: </td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d35112e54 ">Customize Application</td>

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1. From Setup, enter Ideas Settings in the Quick Find box, then select **Ideas Settings**.
2. Click **Edit**.
3. Use the Enable Ideas checkbox to enable or disable Ideas for your organization.
    
    ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_legacy-264-0-0-production-enus/081af4ec-6c06-4d4b-9443-cb3516bbc46d/images/icon_note.png)
    
    Note Disabling Ideas removes the Ideas tab and users will no longer be able to access active zones, but these zones will reappear on the Ideas tab the next time you enable Ideas.
4. Optionally, select Enable Text-Formatting, Images and Links to enable the Ideas HTML editor, which gives users WYSIWYG HTML editing and image referencing capabilities when they post or comment on ideas.
    
    ![Warning](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_legacy-264-0-0-production-enus/081af4ec-6c06-4d4b-9443-cb3516bbc46d/images/icon_warning.png)
    
    Warning Once you enable the Ideas HTML editor, you cannot disable it. If you do not see the Enable Text-Formatting, Images and Links checkbox, the Ideas HTML editor is enabled for your organization by default.
5. If your organization does not already have the multi-select Categories field enabled, click the **Enable** button located below the Categories message at the top of the page. This button is not displayed if your organization already has the Categories field enabled.
    
    ![Warning](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_legacy-264-0-0-production-enus/081af4ec-6c06-4d4b-9443-cb3516bbc46d/images/icon_warning.png)
    
    Warning
    
    If the Categories field is already enabled, the Enable Categories checkbox is selected. Once the field is enabled, you cannot disable it.
6. Select Enable Reputation to let users earn points and ratings based on their activity in each zone.
7. Select an Ideas User Profile type for all user profiles in the zone.
    
     
    | User Profile Type | Description |
    | --- | --- |
    | Chatter profile | The user’s Chatter profile is the default user profile type. If you select this option and a user doesn’t have a Chatter profile, then the Ideas zone profile is used. |
    | Ideas zone profile | The profile that the user sets up for the Ideas zone. This profile type is used for Ideas zones in portals. |
    | Custom profile with a Visualforce page | You can specify a Visualforce page for a custom profile for all Ideas users in the zone. If you select this profile type, you must specify a Visualforce page in Custom Profile Page. |
8. In the Half-Life (in Days) field, enter a number of days. The half-life setting determines how quickly old ideas drop in ranking on the Popular Ideas subtab, to make room for ideas with more recent votes. A shorter half-life moves older ideas down the page faster than a longer half-life.
    
    ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_legacy-264-0-0-production-enus/081af4ec-6c06-4d4b-9443-cb3516bbc46d/images/icon_note.png)
    
    Note This field does not appear if Ideas is disabled. To modify the Half-Life (in Days) field, save your changes after enabling ideas, and then click **Edit** on the Ideas Settings page.
9. Click **Save**.

#### See Also

- [Enable Idea Themes](https://help.salesforce.com/s/articleView?id=service.idea_themes_settings.htm&release=264.0.0&type=5 "Enable idea themes, so community members can collaborate and add ideas to the idea theme.")
- [Manage Ideas](https://help.salesforce.com/s/articleView?id=service.ideas_admin.htm&release=264.0.0&type=5 "Learn how to manage Ideas.")
- [Encouraging Innovation with Idea Reputation](https://help.salesforce.com/s/articleView?id=service.ideas_reputation.htm&release=264.0.0&type=5 "Reward the most influential and innovative members of your Ideas community by acknowledging their participation and contribution to the community.")