---
schema_version: "1"
id: 03605dfc6e326f1a84a8ef34a44245cdd64e40ec2c65e320505c1e8602aa1eee
title: Ideas Standard and Custom Fields
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/ideas_fields.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.ideas_fields.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 90660dad15c06e264b8b7387179fb2dd5f4d33a887f783d18d3aeef36bb11826
description: Administrators can customize Ideas standard and custom fields to meet the needs of an organization's unique requirements.
products:
  - Service Cloud
release: "264"
---
# Ideas Standard and Custom Fields

Administrators can customize Ideas standard and custom fields to meet the needs of an organization's unique requirements.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.legacy_editions.htm&amp;language=en_US" target="_blank">View supported editions</a></td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
      <colgroup>
        <col style="width:50%">
        <col style="width:50%">
      </colgroup>
      <thead class="slds-text-title_caps ">
        <tr class="">
          <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d13032e54">User Permissions Needed</th>
        </tr>
      </thead>
      <tbody>
        <tr class="">
          <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d13032e54 ">To define picklist values:</td>

          <td class="slds-cell-wrap" style="vertical-align:top;" headers="d13032e54 ">Customize Application</td>

        </tr>
        <tr class="">
          <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d13032e54 ">To set field level security:</td>

          <td class="slds-cell-wrap" style="vertical-align:top;" headers="d13032e54 ">Customize Application</td>

        </tr>
        <tr class="">
          <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d13032e54 ">To define or change field validation rules:</td>

          <td class="slds-cell-wrap" style="vertical-align:top;" headers="d13032e54 ">Customize Application</td>

        </tr>
        <tr class="">
          <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d13032e54 ">To create Ideas custom fields:</td>

          <td class="slds-cell-wrap" style="vertical-align:top;" headers="d13032e54 ">Customize Application</td>

        </tr>
        <tr class="">
          <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d13032e54 ">To enable attachments for ideas: </td>

          <td class="slds-cell-wrap" style="vertical-align:top;" headers="d13032e54 ">Customize Application</td>

        </tr>
      </tbody>
    </table>

- Define picklist values for the Categories and Status fields.
- Click the name of a standard or custom field to set field-level security.
- Click the name of a custom field to set validation rules.
- Create a custom field for Ideas. Custom fields appear in the Additional Information section on the Post Idea and Idea Detail pages.
- Add the Attachment field to the layout and set field-level security. Users can attach all supported file types, including Microsoft® PowerPoint® presentations and Excel® spreadsheets, Adobe® PDF files, image files, audio files, and video files. The maximum attachment size is determined by your organization.
    
    ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_legacy-264-0-0-production-enus/081af4ec-6c06-4d4b-9443-cb3516bbc46d/images/icon_note.png)
    
    Note In custom implementations of Ideas, you can use the `URL.getFileFieldURL` Apex method to retrieve the download URL for file attachments.

- **[Select Picklist Values and Defaults for a Zone](https://help.salesforce.com/s/articleView?id=service.ideas_add_category.htm&release=264.0.0&type=5)**  
    After you define picklist values for the Categories and Status fields, you can add and remove picklist values from these fields on a per-zone basis and specify a default value.
- **[Define Picklist Values for the Categories and Status Fields](https://help.salesforce.com/s/articleView?id=service.ideas_edit_picklist.htm&release=264.0.0&type=5)**  
    For zone members to assign categories to an idea or view an idea's status, the Ideas administrator must define picklist values for the Categories and Status fields.
- **[Enabling the Categories Field](https://help.salesforce.com/s/articleView?id=service.ideas_multicat.htm&release=264.0.0&type=5)**  
    Switch from the Category field to the multi-select Categories field which allows zone members to associate more than one category with an idea.

#### See Also

- [Enable and Customize Ideas Settings](https://help.salesforce.com/s/articleView?id=service.ideas_settings.htm&release=264.0.0&type=5 "Manage organization-wide settings for Ideas.")