---
schema_version: "1"
id: f2084affb72bc41c9f2b085b27a38b7b2aa919186713ee4466d0d4f3262ed179
title: Define Picklist Values for the Categories and Status Fields
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/ideas_edit_picklist.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.ideas_edit_picklist.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 3f24b842fccac64db89138a1cbc7e23f561ba2dae3b1dba656e43a16633eaf14
description: For zone members to assign categories to an idea or view an idea's status, the Ideas administrator must define picklist values for the Categories and Status fields.
products:
  - Service Cloud
release: "264"
---
# Define Picklist Values for the Categories and Status Fields

For zone members to assign categories to an idea or view an idea's status, the Ideas administrator must define picklist values for the Categories and Status fields.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.legacy_editions.htm&amp;language=en_US" target="_blank">View supported editions</a></td></tr></tbody></table>

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            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d25513e54 ">To define picklist values: </td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d25513e54 ">Customize Application</td>

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For zone members to assign categories to an idea or view an idea's status, the Ideas administrator must define picklist values for the Categories and Status fields. These fields are available only in an Ideas community and not in an Answers community.

Categories are administrator-defined values that help organize ideas into logical subgroups within a zone. The View Category dropdown list on the Ideas tab lets users filter ideas by category. The Categories picklist on the Post Ideas page lets users add categories to their ideas.

An idea's status helps zone members track the progress of the idea. For example, “Under Review”, “Reviewed”, “Coming Soon”, and “Now Available” are common status values an administrator can define and assign to ideas. An idea's status appears next to the idea's title for all zone members to see.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_legacy-264-0-0-production-enus/081af4ec-6c06-4d4b-9443-cb3516bbc46d/images/icon_note.png)

Note If the Category field is displayed (instead of Categories), then your zone members can assign only a single category to an idea. To allow them to assign multiple categories to an idea, from Setup, enter Ideas Settings in the Quick Find box, then select **Ideas Settings** and enable Categories.

To define picklist values for the Categories and Status standard fields:

1. From Setup, enter Ideas in the Quick Find box, then select **Fields**.
2. From the management settings for ideas, go to Fields.
3. Click **Edit** next to the Categories or Status standard field.
4. On the picklist edit page, click **New** to add new picklist values to the standard field. You can also edit, delete, reorder, and replace picklist values.
    
    ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_legacy-264-0-0-production-enus/081af4ec-6c06-4d4b-9443-cb3516bbc46d/images/icon_note.png)
    
    Note After you add picklist values to the Categories or Status field, the field requires at least one picklist value. If the field has more than one picklist value, you can delete values until there’s one remaining.
5. Add one or more picklist values (one per line) in the provided text area.
6. Select the zones that you want to include the new picklist values.
7. Save your changes.
8. To specify a default value for the Categories or Status fields.
    
    ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_legacy-264-0-0-production-enus/081af4ec-6c06-4d4b-9443-cb3516bbc46d/images/icon_note.png)
    
    Note Don’t use the **Edit** link on the Fields page to specify a default value for Categories or Status. You can specify a default value only from the Zone Detail page.
9. To display an idea's status to zone members, select the Status field and drag it to the Additional Information section. You can find this field from Setup by entering Ideas in the Quick Find box, then selecting **Fields**.After you select this checkbox, you can assign a status to any idea when you post a new idea or edit an existing idea.

#### See Also

- [Manage Ideas](https://help.salesforce.com/s/articleView?id=service.ideas_admin.htm&release=264.0.0&type=5 "Learn how to manage Ideas.")
- [Select Picklist Values and Defaults for a Zone](https://help.salesforce.com/s/articleView?id=service.ideas_add_category.htm&release=264.0.0&type=5 "After you define picklist values for the Categories and Status fields, you can add and remove picklist values from these fields on a per-zone basis and specify a default value.")
- [Find Object Management Settings](https://help.salesforce.com/s/articleView?id=platform.extend_click_find_objectmgmt_parent.htm&type=5&language=en_US)