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Migrate to the Community Application

If your organization enabled Ideas before the Winter '10 release, we recommend that you migrate to the new Community application. The Community application replaces the Ideas application in the Lightning Platform app menu and includes the Ideas and Answers tabs. Answers is a feature of the Community application that enables users to ask questions and have community members post replies. Community members can then vote on the helpfulness of each reply, and the person who asked the question can mark one reply as the best answer.

Required Editions

View supported editions
User Permissions Needed
To customize Ideas settings: Customize Application
Warning
Warning When you migrate to the Community application, you cannot return to the old Ideas application. The Ideas tab with all your existing data is still available in the new Community application.

To migrate to the Community application:

  1. From Setup, enter Ideas Settings in the Quick Find box, then select Ideas Settings.

    The Community message appears at the top of the Ideas Settings page. If the Community message does not appear, the Community application is already enabled for your organization.

  2. Click Enable below the Community message. Salesforce checks your organization for any custom objects named Community. If such an object exists, you must delete or rename the object before enabling the Community app.
  3. Click Enable when Salesforce confirms it's OK to migrate to the Community application.
  • View Activity for Ideas and Questions
    In an Experience Cloud site, activity statistics for Ideas and Questions appear on your profile page. Others can visit your profile and learn about your participation. Counted activities include things like how many posts you’ve made and how many likes you’ve received.