---
schema_version: "1"
id: 1432ae882c312c9bbdd4ad5e6e96e3c36541224a2882bf53cc1c22256d6733c5
title: Comment on Ideas
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/ideas_comment.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.ideas_comment.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 262e40e6253de41b683155e7f8971c2a89770dbcac40e6622010be7591d6b832
description: Comments are plain text responses to posted ideas that enable discussions about the ideas.
products:
  - Service Cloud
release: "264"
---
# Comment on Ideas

Comments are plain text responses to posted ideas that enable discussions about the ideas.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.legacy_editions.htm&amp;language=en_US" target="_blank">View supported editions</a></td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d23405e54">User Permissions
              Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d23405e54 ">To view the Ideas tab:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d23405e54 ">Read on ideas </td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d23405e54 ">To view and vote for ideas:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d23405e54 ">Read on ideas</td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d23405e54 ">To create ideas and add comments to ideas:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d23405e54 ">Create on ideas</td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d23405e54 ">To edit ideas and edit comments on ideas:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d23405e54 ">Edit on ideas</td>

          </tr>
        </tbody>
      </table>

On the Ideas tab, the Comments subtab lists the comments that have most recently been submitted. On the detail page of an idea, comments are sorted in chronological order from oldest to newest.

#### See Also

- [Understand and Work with Ideas](https://help.salesforce.com/s/articleView?id=service.ideas_about.htm&release=264.0.0&type=5 "The Ideas feature serves communities of users who post, vote for, and comment on ideas. An Ideas community provides an online, transparent way for you to attract, manage, and showcase innovation.")
- [View Ideas](https://help.salesforce.com/s/articleView?id=service.ideas_view.htm&release=264.0.0&type=5 "Learn the different ways to view Ideas in Salesforce.")
- [Working with and Using Ideas](https://help.salesforce.com/s/articleView?id=service.ideas_using.htm&release=264.0.0&type=5 "Ideas feature serves communities of users who post, vote for, and comment on ideas. An Ideas community provides an online, transparent way for you to attract, manage, and showcase innovation.")
- [Liking Comments on Ideas](https://help.salesforce.com/s/articleView?id=service.ideas_liking_posts.htm&release=264.0.0&type=5 "Like a comment to show that you endorse it.")

## Adding Comments to Ideas

Add comments to ideas to share your thoughts and opinions with other Ideas community members:

1. On the Ideas tab, locate an idea on which you want to add a comment.
2. Click either the title of the idea or the **Comments** link below the idea description.
3. On the detail page for the idea, type your comments into the text entry area in the Add Your Comment section. You can enter up to 4,000 characters.
4. If your organization has enabled the HTML editor for Ideas, the description can include HTML and reference online images. If the HTML editor isn’t enabled, use plain text only.
5. To submit your comment, click **Post**.

Your newly added comment displays in the Comments related list on the idea detail page.

## Editing Comments on Ideas

To edit a comment that you submitted on an idea:

1. On the detail page of the idea, click **Edit** next to your comment.
2. Modify your comment as desired.
3. To save your work, click **Apply**.

## Deleting Comments on Ideas

Deleting comments on ideas requires the “Delete” permission on ideas.

1. On the detail page of the idea, click **Del** next to your comment.
2. Click **OK**.

## Viewing Recently Posted Comments

To view the comments that have most recently been posted to your Ideas community, click the Comments subtab and select a zone in which to view comments. Click the text of a comment to view the detail page of the appropriate idea.

On the Comments subtab:

- Comments are listed in chronological order from newest to oldest.
- The title of the idea on which the comment was posted displays above the comment.
- The alias of the user who posted the comment displays next to the comment text.
- The total number of comments on the idea displays in brackets below the comment text. For example, Comments \[20\] indicates that the idea has twenty comments.