---
schema_version: "1"
id: 98ea4ecf6db381aed1d9ec73325382f1ffc90373aea50a0d3c9305ff7dd10aeb
title: Select Picklist Values and Defaults for a Zone
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/ideas_add_category.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.ideas_add_category.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: ec6037ac69b9dff854c097aa260a3eed6c77a566bd10717d25d5a59f9fbdd667
description: After you define picklist values for the Categories and Status fields, you can add and remove picklist values from these fields on a per-zone basis and specify a default value.
products:
  - Service Cloud
release: "264"
---
# Select Picklist Values and Defaults for a Zone

After you define picklist values for the Categories and Status fields, you can add and remove picklist values from these fields on a per-zone basis and specify a default value.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.legacy_editions.htm&amp;language=en_US" target="_blank">View supported editions</a></td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d23270e54">User Permissions
              Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d23270e54 ">To add or remove picklist values from a zone:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d23270e54 ">Customize Application</td>

          </tr>
        </tbody>
      </table>

This allows you to customize the Categories and Status fields based on the unique purpose of a zone.

To add or remove picklist values from a specific zone:

1. From Setup, enter Zones in the Quick Find box, then select **Zones**.
2. Click the name of the zone.
3. In the Idea Picklists Available for Editing section, click **Edit** next to the Categories or Status field.
4. To remove a picklist value, select the value from the Selected Values list and click **Remove**.
5. To add a picklist value to the zone, select the value from the Available Values list and click **Add**.
6. To specify a default value for the field, use the Default drop-down list.
7. Click **Save**.

#### See Also

- [Create and Edit Zones](https://help.salesforce.com/s/articleView?id=service.ideas_new_comm.htm&release=264.0.0&type=5 "Zones are shared by the Ideas, Answers, and Chatter Answers applications, allowing you to view and create zones from those locations. Answers can have only one zone displayed at a time. Supported editions allow up to 50 zones per organization.")