--- schema_version: "1" id: b744245cac93180cf54e27b6231b3d1e638c8838fd1c74c8b71669ac5267dffd title: Update Employee Goals Action collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/hr_svc_update_emp_goals_tool.md canonical_url: https://help.salesforce.com/s/articleView?id=service.hr_svc_update_emp_goals_tool.htm&release=264.0.0&type=5 source_site: help.salesforce.com content_type: documentation content_hash: 1f84ba055f49b0181b3774fdc7d06c84d49e3f69aa5869d696addbcea2240fb5 description: Employees and managers use this action to modify details, dates, or the status of existing performance goals. products: - Service Cloud release: "264" --- # Update Employee Goals Action Employees and managers use this action to modify details, dates, or the status of existing performance goals. ### Required Editions

User Permissions Needed
To build and manage Service Agents:	Manage Agentforce Service Agents AND Manage AI Agents OR Customize Application

User Permissions Needed

To build and manage Service Agents:

Manage Agentforce Service Agents AND Manage AI Agents

Customize Application

## Action Details To use this action, customize it according to your business’s security standards. We recommend configuring your agent to confirm the requester's identity before completing this action on their behalf. See [Maintain Trust with Agentforce Actions](https://help.salesforce.com/s/articleView?id=service.service_agentforce_trusted_private_actions.htm&type=5&language=en_US). This action initiates the secure creation of a case and moves the conversation from the AI agent to HR or Legal specialists using the Escalate Confidential Complaint flow.

API Name	UpdateEmployeeGoals
Action Type	Standard
Reference Action Type	Flow
Reference Action	Update Employee Goals
Inputs	Goal ID, Goal Description, Due Date, Status
Outputs	Status Message, Response Code
Does this action execute one or more prompt templates?	No

## Examples of Utterances that Trigger This Action - “Update my certification goal status to Completed." - "Change the due date on my coding objective." - "Modify the description of my Q3 target."