Shift Swap Subagent

Handles employee requests to swap shifts with coworkers via Deputy, including finding eligible employees for shift swapping and submitting shift swap requests.

Required Editions

View supported editions.

User Permissions Needed
To enable agents in Salesforce:	Manage AI Agents AND Employee Service: Agentforce OR Customize Application
To build and manage HR service agents:	Manage Agentforce Service Agents AND Manage AI Agents OR Customize Application

User Permissions Needed

To enable agents in Salesforce:

Manage AI Agents AND Employee Service: Agentforce

Customize Application

To build and manage HR service agents:

Manage Agentforce Service Agents AND Manage AI Agents

Customize Application

Subagent Details

This topic contains potentially sensitive actions. To use this topic, customize this action according to your business’s security requirements. See Maintain Trust with Agentforce Actions.

API Name	ShiftSwap
Included Agent Actions	Get Employees For Shift Swap Swap Shifts