---
schema_version: "1"
id: b5b57de71af7f069e6453a3f1901f3ed034f5c35388b9d706dba0791d91e03c0
title: Salesforce-SAP SuccessFactors Integration
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/hr_svc_salesforce_sapsf_integ.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.hr_svc_salesforce_sapsf_integ.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: bd664152c160e0cda14370cf750b166f08bc36ea917925903add3b4bd22f2f2e
description: Keep your employee data accurate and in sync between Salesforce and SAP SuccessFactors. With this integration, you can import employee records, including contact details and manager relationships, and automatically update profiles based on employment status changes. This integration ensures a single, consistent view of your workforce data, streamlining HR and service processes. All employee records are saved in Salesforce, with contact information in Person Accounts and employee details in the Employee object.
products:
  - Service Cloud
release: "264"
---
# Salesforce-SAP SuccessFactors Integration

Keep your employee data accurate and in sync between Salesforce and SAP SuccessFactors. With this integration, you can import employee records, including contact details and manager relationships, and automatically update profiles based on employment status changes. This integration ensures a single, consistent view of your workforce data, streamlining HR and service processes. All employee records are saved in Salesforce, with contact information in Person Accounts and employee details in the Employee object.

### Required Editions

The developer name of the Employee object is `Employee2`.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.service_editions_reference.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

Before you enable Salesforce-SAP SuccessFactors integration, you must:

- [Enable access to MuleSoft Direct integrations](https://help.salesforce.com/s/articleView?id=ind.access_integrations.htm&type=5&language=en_US).
- [Enable person account](https://help.salesforce.com/s/articleView?id=sales.account_person_enable.htm&type=5&language=en_US). Then, on the Person Accounts page, turn on Reports To field on Person Account.
- [Configure a connected app for the OAuth 2.0 client credentials flow](https://help.salesforce.com/s/articleView?id=xcloud.connected_app_client_credentials_setup.htm&type=5&language=en_US).

- **[Import Employees from SAP SuccessFactors](https://help.salesforce.com/s/articleView?id=service.hr_svc_import_emp_from_sapsf.htm&release=264.0.0&type=5)**  
    To import employee details from SAP SuccessFactors to Salesforce, enable the integration feature to establish a connection between the two platforms.
- **[Sync Employee Profile by Status with SAP SuccessFactors](https://help.salesforce.com/s/articleView?id=service.hr_svc_sync_sapsf_prfl_status.htm&release=264.0.0&type=5)**  
    Enable the Employee Data Import integration app in your Salesforce org to sync comprehensive employee profiles between SAP SuccessFactors and Salesforce. As part of this sync, you can link SAP SuccessFactors employee statuses with their corresponding Salesforce statuses to ensure accurate synchronization. The app also updates other employee details from SAP SuccessFactors, such as end date, reporting manager, and address changes in their Salesforce profiles.