---
schema_version: "1"
id: 52d0c678e725d513a425ef4ae3a1fa1006130950531c0dcfe38f0bdf172b389f
title: Migrate to UEL
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/hr_svc_migrate_to_uel.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.hr_svc_migrate_to_uel.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 99056dbe7c23387ebb0c386af04f9172668e7a4da03c3c9e5a96631d11163bbb
description: Migrate your Customer Community Plus (CCP) users to the Unified Employee License (UEL).
products:
  - Service Cloud
release: "264"
---
# Migrate to UEL

Migrate your Customer Community Plus (CCP) users to the Unified Employee License (UEL).

1. From Setup, in the Quick Find box, enter Unified Employee License Migration, and then select **Unified Employee License Migration**.
2. ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support-264-0-0-production-enus/dd14551c-a772-4db6-9a1d-d84df8df2980/images/icon_note.png)
    
    Note After you turn on Unified Employee License Migration, you can't turn it off. When it's turned on, all new employees use the Unified Employee license, and you can’t add Customer Community Plus employees. Make sure you have performed pre-migration configurations. Enabling the Unified Employee License migration causes **system downtime** during which employees can’t log in.
    
    Turn on Unified Employee License Migration.
3. Review the information and click **Enable**.
4. On the Unified Employee License Migration page, click **Start Migration**.
5. Review the information and click **Next**.
6. Configure your migration by selecting Original Profile (profile to migrate from), New Profile (profile to migrate to), then click **Start Migration**.
7. Review the progress of your migration under Track Migration Status.
8. [Validate your migration.](https://help.salesforce.com/s/articleView?id=service.hr_svc_uel_migr_troubleshooting.htm&release=264.0.0&type=5 "While validation is optional, we recommend completing these steps to ensure all features function as expected after the migration:")