---
schema_version: "1"
id: c7be29dd48808a92f720e1b60b7a9ee0a866db8e92f54815b96e65cb63166328
title: Internal Departmental Transfer
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/hr_svc_internal_dept_transfer.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.hr_svc_internal_dept_transfer.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: a95ea193654a7846809c64504b5d1259c0f8a7bbc4ac41898fe826d10e40cf99
description: Deploy this template to standardize the process of transferring an employee to a new department, initiated either by a Manager or an HR Fulfiller.
products:
  - Service Cloud
release: "264"
---
# Internal Departmental Transfer

Deploy this template to standardize the process of transferring an employee to a new department, initiated either by a Manager or an HR Fulfiller.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.service_editions_reference.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

This template creates a service request record that captures essential user details for accurate and auditable fulfillment. Review what’s included with the template.

## Intake Attributes

The intake form for this template captures these details from the employee: Subject, Case Origin, Transfer Candidate, New Job Title, New Department, New Work Location, New Cost Center, Effective Date, Reporting Manager, Transfer Reason, Supporting Offer Letter.

## Fulfillment and Integration

This template doesn't include any preconfigured integrations for intake or fulfillment. Manager approval routing is expected. Use Flow Builder to define custom routing logic and fulfillment workflows.