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Import Employees from SAP SuccessFactors

To import employee details from SAP SuccessFactors to Salesforce, enable the integration feature to establish a connection between the two platforms.

Required Editions

View supported editions.
User Permissions Needed
To enable integration with SAP SuccessFactors: Salesforce Administrator and MuleSoft Administrator user permission with Employee Hub Community User add-on license.
  1. In Setup, find and select MuleSoft Direct.
  2. On the Integrations Setup page, in the Available Assets area, go to the Employee Data Import integration app, and then click Enable. The Employee Data Import integration app requires 0.2 vCore to run on the MuleSoft Anypoint platform.
  3. Enter a display name for the integration. A display name is how you want the enabled integration instance to be referenced in a Salesforce org.
  4. Enter the app name. Make sure it’s unique to your MuleSoft instance.
  5. Select the business group that you want to enable the integration for.
  6. Select the environment where you want to enable the integration.
  7. Select the deployment target where you want to deploy the integration.
  8. Click Next.
  9. Provide the required configuration details.
    • The Employee Data Import integration app imports and links employee details from SAP SuccessFactors to Salesforce. This data includes the employee's location, organization, and manager details. After the sync, the reporting manager for an employee is shown in the Reports To field on the employee's Person Account.
    • To reuse the configuration settings of a saved connection, click Use a saved connection and select the connection from the Connection Name dropdown. See Enable Integrations.
  10. Click Proceed and wait for the enablement process to be completed.