---
schema_version: "1"
id: 327b82a60cfd1b7807400af1f8634e5570331f07a9dfa8cdf30b48dee2fb2462
title: Goal Management Subagent
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/hr_svc_goal_mgmt_subagnt.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.hr_svc_goal_mgmt_subagnt.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 90b8d04d8fc22b41f3a043adb835a8e4b91850c7698b825d9cb2d32fa249730c
description: Handle employee actions related to creating, retrieving, updating, or deleting goal details.
products:
  - Service Cloud
release: "264"
---
# Goal Management Subagent

Handle employee actions related to creating, retrieving, updating, or deleting goal details.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.service_editions_reference.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
      <colgroup>
        <col style="width:50%">
        <col style="width:50%">
      </colgroup>
      <thead class="slds-text-title_caps ">
        <tr class="">
          <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d25388e55">User Permissions Needed</th>
        </tr>
      </thead>
      <tbody>
        <tr class="">
          <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d25388e55 ">To enable agents in Salesforce:</td>

          <td class="slds-cell-wrap" style="vertical-align:top;" headers="d25388e55 ">
            <p dir="ltr">Manage AI Agents AND Employee Service: Agentforce</p>
            <p dir="ltr">OR</p>
            <p style="margin-bottom:0;" dir="ltr">Customize Application</p>
          </td>

        </tr>
        <tr class="">
          <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d25388e55 ">To build and manage HR service agents:</td>

          <td class="slds-cell-wrap" style="vertical-align:top;" headers="d25388e55 ">
            <p dir="ltr">Manage Agentforce Service Agents AND Manage AI Agents</p>
            <p dir="ltr">OR</p>
            <p style="margin-bottom:0;" dir="ltr">Customize Application</p>
          </td>

        </tr>
      </tbody>
    </table>

## Subagent Details

This topic contains potentially sensitive actions. To use this topic, customize this action according to your business’s security requirements. See [Maintain Trust with Agentforce Actions](https://help.salesforce.com/s/articleView?id=service.service_agentforce_trusted_private_actions.htm&type=5&language=en_US).

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <tbody>
          <tr class="">
            <td class="slds-cell-wrap" style="vertical-align:top;">API Name</td>

            <td class="slds-cell-wrap" style="vertical-align:top;">Goal_Management</td>

          </tr>
          <tr class="">
            <td class="slds-cell-wrap" style="vertical-align:top;">Included Agent Tools</td>

            <td class="slds-cell-wrap" style="vertical-align:top;">
              <ul>
                <li>Create Employee Goals</li>

                <li>Get Employee Goals</li>

                <li>Update Employee Goals</li>

                <li>Delete Employee Goals</li>

              </ul>
            </td>

          </tr>
        </tbody>
      </table>

## Considerations

Verify that your integration connector is enabled and active in Flow Builder. Because each external system stores information differently, review your specific connector’s reference page to understand which triggers and actions are available for retrieving and manipulating goal data.