Gets the employee's paychecks for two pay periods so the agent can compare them and explain pay variances.
Required Editions
| View supported editions. |
| User Permissions Needed | |
|---|---|
| To build and manage Service Agents: |
Manage Agentforce Service Agents AND Manage AI Agents OR Customize Application |
Action Details
To use this action, customize it according to your business’s security standards. We recommend configuring your agent to confirm the requester's identity before completing this action on their behalf. See Maintain Trust with Agentforce Actions.
| API Name | GetWorkerPaychecks |
| Action Type | Standard |
| Reference Action Type | Flow |
| Reference Action | Get Payroll Discrepancy |
| Inputs | First Pay Period, Second Pay Period |
| Outputs | First Pay Period Paychecks, Second Pay Period Paychecks, Status |
| Does this action execute one or more prompt templates? | No |
Examples of Utterances that Trigger This Action
- "Why is my paycheck different from last time?"
- "Compare my last two paychecks."
- "Help me understand why my pay changed."