Retrieves the list of open tasks from HiBob for the current user. Returns task details such as title, description, status, and due date for tasks that are not yet complete.
Required Editions
| View supported editions. |
| User Permissions Needed | |
|---|---|
| To build and manage Service Agents: |
Manage Agentforce Service Agents AND Manage AI Agents OR Customize Application |
Action Details
To use this action, customize it according to your business’s security standards. We recommend configuring your agent to confirm the requester's identity before completing this action on their behalf. See Maintain Trust with Agentforce Actions.
| API Name | GetOpenTasksForEmployee |
| Action Type | Standard |
| Reference Action Type | Flow |
| Reference Action | Get Open Tasks For Employee |
| Inputs | Task Status |
| Outputs | Tasks Output, Status |
| Does this action execute one or more prompt templates? | No |
Examples of Utterances that Trigger This Action
- "What tasks do I still have open?"
- "Show me my to-do list."
- "Which of my tasks aren't done yet?"