Handle employee actions related to requesting workplace accommodations and tracking accommodation request status.
Required Editions
| View supported editions. |
| User Permissions Needed | |
|---|---|
| To enable agents in Salesforce: |
Manage AI Agents AND Employee Service: Agentforce OR Customize Application |
| To build and manage HR service agents: |
Manage Agentforce Service Agents AND Manage AI Agents OR Customize Application |
Subagent Details
This topic contains potentially sensitive actions. To use this topic, customize this action according to your business’s security requirements. See Maintain Trust with Agentforce Actions.
| API Name | EmployeeWorkplaceAccommodationManagement |
| Included Agent Tools | Request Workplace Accommodation |
Considerations
- Verify that the required Service Catalog Items (SCIs) are set up and active in your org.