---
schema_version: "1"
id: 3744a9d101afb826e9a7c23693e225efb8c1ad349c7d405cb85c052c226caa72
title: Export Workload Data
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/fwm_workload_history_export.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.fwm_workload_history_export.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 4159e1f14562ca0a26d61fd03b2f4f879a48271345f6937cff5b753c6b873701
description: Export workload data as a CSV file.
products:
  - Public Sector
  - Service Cloud
release: "264"
---
# Export Workload Data

Export workload data as a CSV file.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.fwm_editions.htm&amp;release=264.0.0&amp;type=5" title="Learn about the Salesforce user interfaces, editions, and add-ons that support Frontline Workforce Management.">View supported editions</a>.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d2565e58">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d2565e58 ">To view, create, edit, and delete a workload:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d2565e58 ">Workforce Management Analyst AND Workforce Management Planner</td>

          </tr>
        </tbody>
      </table>

Your export can't exceed 40,000 records. If your export reaches this limit, filter your data further, and try the export again.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-frontline_workforce_management-264-0-0-production-enus/6ed6d790-c8dc-44c2-adf2-f19af27ef204/images/icon_note.png)

Note Workload data is exported at the hourly aggregation level. Monthly is available only as a visualization option in the dashboard and does not affect the exported data.

1. From the App Launcher, open **Workloads**.
2. Open the workload that you want to export.
3. Click **Export**.
4. Click **Export** to confirm.

The CSV file downloads to your default downloads folder.