---
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title: What’s New in Click Field Service Edge for Fuji MR20
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/fse_whats_new_fuji_mr20.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.fse_whats_new_fuji_mr20.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: efebf42b5c682b3ad8436a0d242f1cb809f6a855f3cb3d8ca7741b9c8be52a38
description: Learn about the new features and enhancements that are part of the Service Edge Fuji MR20 release.
products:
  - Field Service
release: "264"
---
# What’s New in Click Field Service Edge for Fuji MR20

Learn about the new features and enhancements that are part of the Service Edge Fuji MR20 release.

## Release Highlights

The Fuji MR20 release focuses on improvements in product trust and providing the highest level of security.

As announced recently, Salesforce is retiring Click Field Service Edge. The official end-of-life date is December 31, 2026.

In the spotlight for this release is FSE’s Data Exporter Tool, a new feature that allows customers to accelerate their transition to Salesforce Field Service (SFS) by exporting FSE data objects into a CSV file format.

For a list of known issues, see [Known Issues](https://help.salesforce.com/s/articleView?id=service.fse_known_issues.htm&release=264.0.0&type=5 "This page describes unresolved issues in the Service Edge system, as of the latest release. When an issue is resolved, it’s removed from the Known Issues table and added to the Resolved Issues table in the What’s New page of the specific release.").

## Security and Trust

- **Adoption: Using Google Authenticator for multi-factor authentication**
    
    Twilio’s text messaging service is planned to be decommissioned from FSE with the deployment of Fuji MR20. This change will be enforced gradually while communicating with each region separately. However, we encourage customers to complete the transition as soon as possible.
- **Windows 10 end-of-support**
    
    Microsoft has recently announced that Windows 10 will reach end-of-support on October 14, 2025. Field Service Edge is already certified with Windows 11 and we recommend starting an internal discussion about this transition.

## Platform

- **Data Exporter tool: data objects in CSV format**
    
    The Data Exporter tool allows the admin user to export data objects into CSV format, which can then be used for other data manipulation as needed. This feature helps customers access the data objects for data toward inspection and validation, while using an automatic approach to increase data consistency and reliability.
    
    See [Field Service Edge Data Exporter](https://help.salesforce.com/s/articleView?id=service.fse_data_exporter.htm&release=264.0.0&type=5 "The Data Exporter tool helps Field Service Edge customers quickly transition to Salesforce Field Service. It does this using a workflow-based process that exports business data objects automatically and reliably.").

## Mobile

**ClickMobile Touch App**

- **Map viewer solution for Windows users**
    
    The Map View component that visualizes the interface for Windows users is changing and will be ported to a new data provider (Bing Maps).
- **Upgrade Cordova from 6.1.0 to 7.1.0 for iOS users**
    
    Apache Cordova for iOS users will be upgraded to release 7.1.0.
- Resolved issues.

**Service Edge Mobile App**

- Resolved issues.

## Resolved Issues

Issues resolved in Fuji MR20.

   
| # | ID (Internal) | Issue Description | Solution Description |
| --- | --- | --- | --- |
| 1 | 271517 | Schedule: When using the SXPTaskOperations in the Book Appointment tab, a "Schedule Failed" response is received. | Fixed an issue with data parsing. |
| 2 | 271539 | Mobile: An invalid size calculation was found when storing a mobile attachment. | Updated the calculation formula. |
| 3 | 271228 | Platform: Invalid request sent by the Push servers resulted in missing entries in the Centralized Log. | The Push server that refreshes the Gantt changes isn’t fully active only around midnight of ‌each day. |
| 4 | 267150 | Platform: Invalid text format impacted the ability to export the Task object properly. | Changed the code to handle special characters more robustly. |