Back-office workers can view and complete work plans on their desktop.
Required Editions
| Available in: Lightning Experience |
| The Field Service core features, managed package, and mobile app are available in Enterprise, Unlimited, and Developer Editions. |
As a back-office worker, you want to complete assignments quickly and accurately. To help you reach this goal:
- Use the Work Plans Lightning web component on the work order or work order line item.
- Use the related list of work steps on the work order or work order line item.
- Complete Work with Work Plans Lightning Web Component
The Work Plans component displays the work plans and work steps associated with the work order or work order line item. You can use it to view and complete assignments quickly and accurately. - Complete Work with the Work Steps Related List
Use the work steps related list associated with a work order or work order line item to view and complete your work.