---
schema_version: "1"
id: 1a263ab323b2d31d9ad0e23599384ad11d1209d2555eca3f7a67ed18630c29ad
title: Work Capacity Limit Fields
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/fs_work_capacity_limits_fields.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.fs_work_capacity_limits_fields.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 56b67a8a4b8b586b3ed299986014722259e47f651319f58cc32ccffee5214203
description: Work Capacity Limits have the following fields.
products:
  - Field Service
release: "264"
---
# Work Capacity Limit Fields

Work Capacity Limits have the following fields.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: both Salesforce Classic (not available in all orgs) and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">The Agentforce Field Service and Operations core features, managed package, and mobile app are available in <strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
      <colgroup>
        <col style="width:50%">
        <col style="width:50%">
      </colgroup>
      <thead class="slds-text-title_caps ">
        <tr class="">
          <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d159485e67">Field Name</th>
          <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d159485e70">Description</th>
        </tr>
      </thead>
      <tbody>
        <tr class="">
          <td data-label="Field Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d159485e67 ">Active</td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d159485e70 ">Indicates whether the work capacity limit is active or inactive. When creating a
            record, save the record, and then activate it. You can't update fields in an active
            record.</td>

        </tr>
        <tr class="">
          <td data-label="Field Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d159485e67 ">Description</td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d159485e70 ">Description of the work capacity limit.</td>

        </tr>
        <tr class="">
          <td data-label="Field Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d159485e67 ">End Date</td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d159485e70 ">End date of the work capacity limit. If no End Date is set this work capacity limit is
            without an expiration date.</td>

        </tr>
        <tr class="">
          <td data-label="Field Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d159485e67 ">Field Value</td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d159485e70 ">The value of <samp class="parmname">Service Appointment Field</samp>, the work-specific criteria
            of the capacity limit.</td>

        </tr>
        <tr class="">
          <td data-label="Field Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d159485e67 ">Field Value Display Name</td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d159485e70 ">The workstream display name of <samp class="parmname">Field Value</samp>.</td>

        </tr>
        <tr class="">
          <td data-label="Field Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d159485e67 ">Friday</td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d159485e70 ">Indicates whether the limitation is applied on Fridays.</td>

        </tr>
        <tr class="">
          <td data-label="Field Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d159485e67 ">Limit Number</td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d159485e70 ">A unique identifying number.</td>

        </tr>
        <tr class="">
          <td data-label="Field Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d159485e67 ">Limit Override Policy</td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d159485e70 ">Defines the relaxation behavior that determines the limit override policy for this
            limit if the limit override policy is set per limit in Field Service Settings. If the limit
            override policy isn’t set per limit, this value is ignored.</td>

        </tr>
        <tr class="">
          <td data-label="Field Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d159485e67 ">Limitation Units</td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d159485e70 ">Unit of the <samp class="parmname">Limitation Value</samp>.</td>

        </tr>
        <tr class="">
          <td data-label="Field Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d159485e67 ">Limitation Value</td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d159485e70 ">
            <p>If the <samp class="parmname">Limitation Units</samp> is <code>Hours</code>,
              <samp class="parmname">Limitation Value</samp> is the threshold that represents how many hours of
              total work capacity can be scheduled for a specific workstream in a service territory. Enter
              the number of hours for the daily limitation as a whole number.
            </p>
            <p style="margin-bottom:0;">If the <samp class="parmname">Limitation
                Units</samp> is <code>Percentage</code>, this threshold represents the percentage
              of the total work capacity that can be scheduled for a specific workstream in a service
              territory. Enter the percentage for the daily limitation as a whole number.</p>
          </td>

        </tr>
        <tr class="">
          <td data-label="Field Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d159485e67 ">Monday</td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d159485e70 ">Indicates whether the limitation is applied on Mondays.</td>

        </tr>
        <tr class="">
          <td data-label="Field Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d159485e67 ">Owner</td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d159485e70 ">ID of the creator of the work capacity limit.</td>

        </tr>
        <tr class="">
          <td data-label="Field Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d159485e67 ">Saturday</td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d159485e70 ">Indicates whether the limitation is applied on Saturdays.</td>

        </tr>
        <tr class="">
          <td data-label="Field Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d159485e67 ">Service Appointment Field</td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d159485e70 ">Work-specific criteria used to define the capacity limit for the workstream. The
            service appointment field is set for the organization when the first work capacity limit
            instance is created.</td>

        </tr>
        <tr class="">
          <td data-label="Field Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d159485e67 ">Service Territory</td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d159485e70 ">ID of the service territory of the work capacity workstream for which the limit is
            defined.</td>

        </tr>
        <tr class="">
          <td data-label="Field Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d159485e67 ">Service Territory Limit</td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d159485e70 ">Apply this work capacity limit to the entire service territory.</td>

        </tr>
        <tr class="">
          <td data-label="Field Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d159485e67 ">Start Date</td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d159485e70 ">The start date of the Work Capacity Limit.</td>

        </tr>
        <tr class="">
          <td data-label="Field Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d159485e67 ">Sunday</td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d159485e70 ">Indicates whether the limitation is applied on Sundays.</td>

        </tr>
        <tr class="">
          <td data-label="Field Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d159485e67 ">Thursday</td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d159485e70 ">Indicates whether the limitation is applied on Thursdays.</td>

        </tr>
        <tr class="">
          <td data-label="Field Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d159485e67 ">Time Period</td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d159485e70 ">Duration for defining the capacity limitation on the workstream in the service
            territory.</td>

        </tr>
        <tr class="">
          <td data-label="Field Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d159485e67 ">Tuesday</td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d159485e70 ">Indicates whether the limitation is applied on Tuesdays.</td>

        </tr>
        <tr class="">
          <td data-label="Field Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d159485e67 ">Wednesday</td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d159485e70 ">Indicates whether the limitation is applied on Wednesdays.</td>

        </tr>
      </tbody>
    </table>

#### See Also

- [Manage Work Capacity in Field Service](https://help.salesforce.com/s/articleView?id=service.fs_workcapacitylimits.htm&language=en_US)