---
schema_version: "1"
id: 4bf49b6648cf881435a53ef04e76390f8f7220d82750e0d7d407a83de31ebb67
title: View Workforce Availability in the Work Capacity Dashboard
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/fs_work_capacity_dashboard_avail.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.fs_work_capacity_dashboard_avail.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 41a4ccea12bf4003e514dceb46b50a5e0a2dec59d2d3d45301e3ce6cd98e0c97
description: The dashboard includes two reports related to work capacity availability.
products:
  - Field Service
release: "264"
---
# View Workforce Availability in the Work Capacity Dashboard

The dashboard includes two reports related to work capacity availability.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: both Salesforce Classic (not available in all orgs) and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">The Agentforce Field Service and Operations core features, managed package, and mobile app are available in <strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions.</td></tr></tbody></table>

## Total Availability by Day

Use the report to:

- See how many available hours your workforce has each day in all service territories.
- Identify trends and seasonal behavior by analyzing historical availability.
- Ensure your workforce has the required work capacity by using future predictions.

![See how many available hours your workforce has each day in all service territories](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_field_service-264-0-0-production-enus/3f7dceb9-dd70-454a-b49e-bbb4526a158d/support_field_service/images/wc_report_1.png)

## Availability by Service Territory

Use the report to:

- See how many available hours your workforce has in each service territory on specific dates.
- Compare the workforce availability across different Service Territories.

![See how many available hours your workforce has in each service territory on specific dates](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_field_service-264-0-0-production-enus/3f7dceb9-dd70-454a-b49e-bbb4526a158d/support_field_service/images/wc_report_2.png)

#### See Also

- [Build a Dashboard](https://help.salesforce.com/s/articleView?id=analytics.rd_dashboards_build.htm&type=5&language=en_US)