Work Capacity Availabilities have the following fields.
Required Editions
| Available in: both Salesforce Classic (not available in all orgs) and Lightning Experience |
| The Agentforce Field Service and Operations core features, managed package, and mobile app are available in Enterprise, Unlimited, and Developer Editions. |
| Field Name | Description |
|---|---|
| Available Capacity (in hours) | The number of available capacity in hours in the time frame the user defined for a service territory. |
| Available Capacity (in minutes) | The number of available capacity in minutes in the time frame the user defined for a service territory. |
| End Date | The end date of the total available capacity. |
| Service Territory | The ID of the service territory of the work capacity availability calculation. |
| Start Date | The start date of the total available capacity. |
| Time Period | The time period the user selected when creating the work capacity limit. |