--- schema_version: "1" id: ad2597e6e15e8d202a3f9ab7d1d106b27a22875b237f55991283da1643630310 title: Warranty Fields collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/fs_warranty_fields.md canonical_url: https://help.salesforce.com/s/articleView?id=service.fs_warranty_fields.htm&release=264.0.0&type=5 source_site: help.salesforce.com content_type: documentation content_hash: 586bec4bd7c625f84d1325d56c254f786ae4ab0b3d0951b2faa73adab5f9aaa4 description: Warranty terms, product warranty terms, and asset warranties have the following fields. Your page layout and field-level security settings can hide some fields and prevent you from editing others. products: - Field Service release: "264" --- # Warranty Fields Warranty terms, product warranty terms, and asset warranties have the following fields. Your page layout and field-level security settings can hide some fields and prevent you from editing others. ### Required Editions
Available in: both Salesforce Classic (not available in all orgs) and Lightning Experience
The Agentforce Field Service and Operations core features, managed package, and mobile app are available in Enterprise, Unlimited, and Developer Editions.
## Warranty Term Warranty terms let you define the labor, parts, and expenses covered, along with any exchange options provided to rectify issues with products.
Field Name Description
Active Defines whether the warranty term is active.
Code A code or other identifier associated with this warranty term.
Description Description of the warranty term.
Effective Start Date

Date when the warranty term became available:

  • InstallDate
  • ManufactureDate
  • PurchaseDate
Exchange Type

The type of exchange offered:

  • AdvanceExchange
  • Loaner
  • ReturnExchange
Exclusions Description of any exclusions.
Expenses Covered (Required) The percentage of expenses covered.
Expenses Covered Duration (Required) The period that expenses are covered for.
Expenses Covered Unit of Time

(Required) The time measurement for expenses covered duration:

  • Days
  • Weeks
  • Months
  • Years
Labor Covered (Required) The percentage of labor covered.
Labor Covered Duration (Required) The period that labor is covered for.
Labor Covered Unit of Time

(Required) The time measurement for labor covered duration:

  • Days
  • Weeks
  • Months
  • Years
Owner Warranty term owner.
Parts Covered (Required) The percentage of parts covered.
Parts Covered Duration (Required) The duration that parts are covered for.
Parts Covered Unit of Time

(Required) The time measurement for parts covered duration:

  • Days
  • Weeks
  • Months
  • Years
Price Book The price book item associated with this warranty term.
Transferable Defines whether the warranty can be transferred to a new owner.
Warranty Duration The duration of the warranty offered by this term.
Warranty Term Name The name of the warranty term.
Warranty Type

The type of warranty:

  • Repair
  • Standard
  • Supplier
Warranty Unit Of Time

The time measurement for warranty duration:

  • Days
  • Weeks
  • Months
  • Years
## Product Warranty Term A product warranty term identifies a warranty term that applies to a product or product family to create a standard warranty. When an asset is installed, it picks up the standard warranty terms defined for its product or product family. | Field Name | Description | | --- | --- | | Covered Product Family | (Required if Covered Product isn’t defined.) The product family that the warranty term applies to. | | Covered Product | (Required if Covered Product Family isn’t defined.) The product that the warranty term applies to. | | Product Warranty Term Number | (Read Only) The identifier for this product warranty term. | | Warranty Term | The warranty term. | ## Asset Warranty Term An asset warranty term lets you record any exclusions and extensions to a standard warranty term for an asset. | Field Name | Description | | --- | --- | | Asset | The asset this warranty term applies to. | | Asset Warranty Number | (Read Only) The identifier of the asset warranty record. | | End Date | The date when the warranty term expires. | | Exchange Type | The type of exchange offered. | | Exclusions | Description of any exclusions. | | Expenses Covered | The percentage of expenses covered. | | Expenses Covered End Date | The date when cover for expenses ends. | | Labor Covered | The percentage of labor covered. | | Labor Covered End Date | The date when cover for labor ends. | | Parts Covered | The percentage of parts covered. | | Parts Covered End Date | The date when cover for parts ends. | | Price Book | The price book item associated with this warranty term. | | Start Date | The date when cover under this warranty term starts. | | Transferable | Defines whether the warranty can be transferred to a new owner. | | Warranty Term | The warranty term this asset warranty term extends. | | Warranty Type | The type of warranty. |