---
schema_version: "1"
id: 4a7683a370f299ba256304425eb9e70dbd71e7e7906bbe4919698c72a7a0c40e
title: Shift Fields for Field Service
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/fs_shifts_fields.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.fs_shifts_fields.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: f11b57133c9356104b5311a95dd5c099d0eb1e9d186817c77eb9adf0b6cc33b4
description: Shifts have the following fields. Some fields may not be visible or editable depending on your page layout and field-level security settings.
products:
  - Field Service
release: "264"
---
# Shift Fields for Field Service

Shifts have the following fields. Some fields may not be visible or editable depending on your page layout and field-level security settings.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: both Salesforce Classic (not available in all orgs) and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">The Agentforce Field Service and Operations core features, managed package, and mobile app are available in <strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions.</td></tr></tbody></table>

Shifts can be used to schedule and dispatch service resources.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d92647e75">Field Name</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d92647e78">Description</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="Field Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d92647e75 ">Background Color</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d92647e78 ">Color code shifts by adding a background color in hexadecimal format.</td>

          </tr>
          <tr class="">
            <td data-label="Field Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d92647e75 ">Created By</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d92647e78 ">(Read Only) User who created the time sheet.</td>

          </tr>
          <tr class="">
            <td data-label="Field Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d92647e75 ">Created Date</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d92647e78 ">(Read Only) Date the time sheet was created.</td>

          </tr>
          <tr class="">
            <td data-label="Field Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d92647e75 ">End Time</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d92647e78 ">The date and time that the shift ends.</td>

          </tr>
          <tr class="">
            <td data-label="Field Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d92647e75 ">Holiday Shift</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d92647e78 ">Indicates a shift that overlaps with holiday hours.</td>

          </tr>
          <tr class="">
            <td data-label="Field Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d92647e75 ">Job Profile</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d92647e78 ">Job profile associated with the shift.</td>

          </tr>
          <tr class="">
            <td data-label="Field Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d92647e75 ">Label</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d92647e78 ">The customizable label, or name, for the shift.</td>

          </tr>
          <tr class="">
            <td data-label="Field Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d92647e75 ">Last Modified By</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d92647e78 ">(Read Only) User who last modified the time sheet.</td>

          </tr>
          <tr class="">
            <td data-label="Field Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d92647e75 ">Last Modified Date</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d92647e78 ">(Read Only) Date the time sheet was last modified.</td>

          </tr>
          <tr class="">
            <td data-label="Field Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d92647e75 ">Non-Standard</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d92647e78 ">Marks a shift as non-standard, such as evening or on-call shifts.</td>

          </tr>
          <tr class="">
            <td data-label="Field Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d92647e75 ">Owner Name</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d92647e78 ">Shift owner.</td>

          </tr>
          <tr class="">
            <td data-label="Field Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d92647e75 ">Recordset Filter Criteria</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d92647e78 ">Recordset filter criteria associated with the shift. Filter criteria can be used to
              match shift and service territory records against criteria you create.</td>

          </tr>
          <tr class="">
            <td data-label="Field Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d92647e75 ">Service Resource</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d92647e78 ">Service resource associated with the shift.</td>

          </tr>
          <tr class="">
            <td data-label="Field Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d92647e75 ">Service Territory</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d92647e78 ">Service territory associated with the shift.</td>

          </tr>
          <tr class="">
            <td data-label="Field Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d92647e75 ">Shift Number</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d92647e78 ">(Read Only) The number automatically created for the shift.</td>

          </tr>
          <tr class="">
            <td data-label="Field Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d92647e75 ">Start Time</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d92647e78 ">The date and time that the shift starts.</td>

          </tr>
          <tr class="">
            <td data-label="Field Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d92647e75 ">Status</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d92647e78 ">
              <p>The status of the shift. The picklist includes the following values, which can be customized:</p>
              <ul>
                <li>Tentative</li>
                <li>Published</li>
                <li>Confirmed</li>
              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="Field Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d92647e75 ">Status Category</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d92647e78 ">
              <p>The status of the shift using static values. This field is derived from the Status
                field using the mapping you define. The picklist includes the following values:</p>
              <ul>
                <li>Tentative</li>
                <li>Published</li>
                <li>Confirmed</li>
              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="Field Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d92647e75 ">Time Slot Type</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d92647e78 ">
              <p>The type of time slot for the shift. This field uses the same values as the Time Slot
                field in the Operating Hours object. The picklist includes the following values:</p>
              <ul>
                <li>Normal</li>
                <li>Extended</li>
              </ul>
            </td>

          </tr>
        </tbody>
      </table>