---
schema_version: "1"
id: 1ffde92a04612e730b915fe63cae5ae82593be29fc1b987990807fe0b7ef3b65
title: Build Repeating Shift Patterns
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/fs_shift_patterns.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.fs_shift_patterns.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 20922a393369f9091a5c0a2480ebe7354de61f37caf283a4f0346f7452760d9a
description: Save time creating shifts by defining commonly used patterns of shifts in Field Service. Create templates that define the start time and job profile. Then build a pattern that lists the shift templates to use each day.
products:
  - Field Service
release: "264"
---
# Build Repeating Shift Patterns

Save time creating shifts by defining commonly used patterns of shifts in Field Service. Create templates that define the start time and job profile. Then build a pattern that lists the shift templates to use each day.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">The Field Service core features, managed package, and mobile app are available in <strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions. Shift Scheduling and Workforce Engagement are available in <strong>Enterprise</strong>, <strong>Performance</strong>, and <strong>Unlimited</strong> Editions.</td></tr></tbody></table>

Your team can use the New from Pattern action to quickly create shifts from templates. First, you build the templates and shift patterns.

![Example 1: Daily Delivery Shifts](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_field_service-264-0-0-production-enus/3f7dceb9-dd70-454a-b49e-bbb4526a158d/images/icon_example.png)

Example 1: Daily Delivery Shifts

Build a daily pattern of shift templates for your delivery workers. For example, a restaurant has a morning, afternoon, and evening delivery shift.

First, add shift templates with the following details:

   
| Template Name | Job Profile | Start Time | Duration |
| --- | --- | --- | --- |
| Delivery, Morning | Food delivery | 6:00 AM | 8 |
| Delivery, Afternoon | Food delivery | 12:00 PM | 8 |
| Delivery, Evening | Food delivery | 4:00 PM | 8 |

Next, create a shift pattern.

 
| Field | Value |
| --- | --- |
| Shift Template Name | Daily delivery shifts |
| Pattern Length | 1 |

For the shift pattern entries, add the morning, afternoon, and evening delivery shift templates. Because the pattern is for a single day, the Day Position is one for each of the templates. When the shifts are created, you can optionally assign a service territory and service resource to the shifts. You can’t assign multiple territories or resources, so we recommend keeping the patterns fairly simple.

![Example 2: Weekly Regular Hours](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_field_service-264-0-0-production-enus/3f7dceb9-dd70-454a-b49e-bbb4526a158d/images/icon_example.png)

Example 2: Weekly Regular Hours

Build a five- or seven-day pattern of shift templates for your regular hours. A hotel staffs a front desk clerk each day from 8:00 AM to 4:00 PM and from 4:00 PM to 12:00 AM. On Thursday, Friday, and Saturday there’s an extra shift from 12:00 PM to 8:00 PM.

First, add shift templates with the following details:

   
| Template Name | Job Profile | Start Time | Duration |
| --- | --- | --- | --- |
| Desk, Morning | Front desk | 8:00 AM | 8 |
| Desk, Evening | Front desk | 4:00 PM | 8 |
| Desk, Weekend Surge | Front desk | 12:00 PM | 8 |

Next, create a shift pattern.

 
| Field | Value |
| --- | --- |
| Shift Template Name | Front desk shifts, Weekly (Monday) |
| Pattern Length | 7 |

For the shift pattern entries, add the morning, afternoon, and weekend shift templates.

- Add the morning shift seven times, iterating through the day positions 1 through 7.
- Add the evening shift seven times, iterating through the day positions 1 through 7.
- Because the pattern starts on Monday, add the weekend surge shifts for Day Position four, five, and 6.

You now have a shift pattern that creates 17 shifts per week.

- **[Create Shift Templates](https://help.salesforce.com/s/articleView?id=service.fs_shift_templates_create.htm&release=264.0.0&type=5)**  
    Use shift templates to help manage your team’s schedule. Store the details of commonly used shifts such as the duration, start time, and job profile.
- **[Create Shift Patterns](https://help.salesforce.com/s/articleView?id=service.fs_shift_patterns_create.htm&release=264.0.0&type=5)**  
    Create shift patterns that store commonly used sets of shifts. Your team can use the New from Pattern action to quickly create shifts from templates.