---
schema_version: "1"
id: ba066c3c6984114841c7cc1903f5b729d0b6ad7638ec4b938804495ac89be7d8
title: Set Up Field Service in Experience Cloud Sites
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/fs_set_up_communities.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.fs_set_up_communities.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: db752d7b52718e13560d9d82dda9472fe39e1c8f986f427e34cf02906882ff61
description: Keep customers, partners, and contractors in the loop about field service work by adding field service objects to your Experience Cloud site.
products:
  - Field Service
release: "264"
---
# Set Up Field Service in Experience Cloud Sites

Keep customers, partners, and contractors in the loop about field service work by adding field service objects to your Experience Cloud site.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: both Salesforce Classic (not available in all orgs) and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">The Agentforce Field Service and Operations core features, managed package, and mobile app are available in <strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
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        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d79494e72">User Permissions Needed</th>
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        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d79494e72 ">To create, customize, or publish an Experience Cloud site:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d79494e72 ">Create and Set Up Experiences AND View Setup and Configuration</td>

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If you use an Experience Cloud site to connect with your business partners, employees, or customers, keeping the communication lines open is key to field service success. For example, add work orders and service appointments to a partner site to stay in sync with contractors. Or, add return orders and return order line items to a site to coordinate customer returns. Field service objects are supported in Experience Builder sites and in Salesforce Tabs + Visualforce sites.

1. To set up field service objects in an Experience Builder site:
    1. Create an object page in the Pages menu in Experience Builder.
    2. When prompted to choose a Salesforce object, choose a field service object. Three related pages are automatically created for the new object page: a record detail page, a record list page, and a related list page. To use a Visualforce Lightning component in an Experience Builder site, add the Visualforce page from the managed package to the record detail page.
    3. To expose the field in your customer-facing site add it to the Navigation Menu.
2. To set up field service objects in a Salesforce Tabs + Visualforce site, add the objects as tabs. For help adding tabs and giving users access to them, see [Add Tabs to Your Experience Cloud Site](https://help.salesforce.com/articleView?id=networks_customize_tabs.htm&language=en_US).
3. Optionally, configure guest user access to work orders. By default, guest users in sites can’t view or create work orders.
    1. From Setup, enter Digital Experiences in the Quick Find box, then select **All Sites**.
    2. Select **Builder** next to the site whose guest users need access to work orders.
    3. In the left-hand panel, click **Settings**, and then click the name of the guest user profile.
    4. In the Standard Object Permissions section, configure access to work orders and save your changes.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_field_service-264-0-0-production-enus/3f7dceb9-dd70-454a-b49e-bbb4526a158d/images/icon_note.png)

Note Linked articles, which are knowledge articles attached to supported field service records, aren’t supported in Experience Builder sites.

- **[Add the Field Service Scheduling Console to an Experience Builder Site](https://help.salesforce.com/s/articleView?id=service.pfs_scheduling_console_community.htm&release=264.0.0&type=5)**  
    Add the Scheduling Console to an Aura site to give Experience Cloud site users access to its scheduling capabilities.
- **[Add the Field Service Classic Dispatch Console to an Experience Builder Site](https://help.salesforce.com/s/articleView?id=service.pfs_dispatcher_console_community.htm&release=264.0.0&type=5)**  
    Hand over the dispatching reins to a field service contractor manager by embedding the Classic Dispatch Console in an Experience Builder site.
- **[Provide Access to Asset Availability and Reliability Information in Field Service](https://help.salesforce.com/s/articleView?id=service.fs_set_up_downtime_in_community.htm&release=264.0.0&type=5)**  
    Let Experience Cloud site users view or record asset downtime details and view information on asset availability and reliability.

#### See Also

- [Set Up and Manage Experience Cloud Sites](https://help.salesforce.com/articleView?id=networks_overview.htm&language=en_US)
- [Objects Supported by Out-of-the-Box Components and Pages in Experience Builder Templates](https://help.salesforce.com/articleView?id=networks_napili_supported_objects.htm&language=en_US)
- [Visualforce Page Component](https://help.salesforce.com/articleView?id=community_builder_visualforce_page_component.htm&language=en_US)
- [Field Service Objects](https://help.salesforce.com/s/articleView?id=service.fs_standard_objects.htm&release=264.0.0&type=5 "When you enable Field Service, you gain access to a suite of standard Salesforce objects. The Field Service managed package also includes custom objects that support its scheduling and optimization features.")
- [Guidelines for Setting Up Field Service Contractors](https://help.salesforce.com/s/articleView?id=service.fs_setting_up_contractors.htm&release=264.0.0&type=5 "If you run a field service operation, it’s likely that you work with contractors in addition to your full-time employees. Learn how to incorporate contractors into your field service processes.")